PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Non-Default Quality Assurance (QA) / Quality Control (QC) Specialist is responsible for performing quality control audits, ensuring that in-line QA’s are completed accurately and timely and all the requirements are met prior to finalizing the process. The Non-Default QA/QC Specialist will: Complete quality control audits on non-default related process Report discovered findings or gaps to the team leader for immediate corrective action Recommend corrective action to front line management for resolving loan level issues Conduct Post Mortem QC reviews to verify that errors made during the process are remediated Perform audit activities including, but not limited to, review of data and documentation for accuracy and consistency, systems analysis, regulatory compliance assessment and investor program requirements, as applicable Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization’s desired culture and values What You’ll Bring Knowledge mortgage servicing investor, federal and state requirements Excellent working knowledge with the following software programs: Microsoft Office (Excel, Word, PowerPoint, Access) Strong customer service background Strong organizational, analytical and problem solving skills Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: https://pennymacnews.page.link/benefits Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $40,000 - $60,000 Work Model OFFICE