As part of an industry-leading global Marketing & Communications team, you will lead internal and external communications strategy and execution for Aon’s North America region. You will help engage and inspire our colleagues and grow awareness and understanding externally of how Aon shapes decisions for the better – to protect and enrich the lives of people around the world. Your impact as Head of Communications for North America Communications plays a critical role in shaping perceptions within Aon and outside our firm about how we help clients make better decisions and deliver positive outcomes for colleagues, clients and shareholders. We’re a team that works hard, supports each other and has fun while making an impact and we’re looking to further build on the senior talent across our global communications team. As the communications leader for North America, you will lead a team focused on developing and delivering internal and external communications campaigns – in close collaboration with the CEO of North America and their regional leadership team– that advance the region’s commercial priorities and builds awareness of our firm, our leaders and our content and capabilities. You will also help advise our colleagues, communicate our values and expectations, change behavior where required and drive performance across the region. This role reports to the firm’s global head of communications and head of marketing for North America and serves on the global Communications Leadership Team. You will partner closely with the other regional communications leaders to align and strengthen how we serve the firm across our regions. They will ensure regional communications align with Aon’s brand strategy, messaging, and storytelling and work with leaders across the global Marketing & Communications team on shared priorities and programs. Job Responsibilities + Build Aon’s external share of voice across four key megatrends – Trade, Technology, Weather and Workforce – shaping client need across our Risk Capital and Human Capital capabilities. + Support commercial campaigns and milestones moments to help deliver on the firm’s growth goals. + Develop external stakeholder relationships, pitch and secure media coverage and help respond to stakeholder inquiries to advance the firm’s commercial objectives, manage issues and crises and influence positive perceptions of the firm’s reputation, thought leadership and social impact. + Design and implement overall communication strategies for a variety of initiatives to engage and inform colleagues; change behavior where required and drive business results. + Cultivate trusted partnerships with senior leaders to help influence communication style and effectiveness and generate results for the business. + Work with leaders to identify communication objectives, brainstorm creative solutions, and develop and implement communication plans using multiple channels. + Engage, empower, and drive a team of communications professionals. + Use a wide range of communication channels (email, webcasts, face-to-face, video, online, print, social media, etc.) to engage and advise all levels of colleagues regionally. + Lead communications content development for the region, carrying a significant writing workload, and guiding the work of others who may be assisting. + Measure effectiveness of communication activities and use feedback to improve future efforts. + Successfully lead and prioritize workload of all team members. Assist in goal setting for team and conduct annual performance analyses according to the firm’s guidelines. You Bring Knowledge and Expertise Experience/Credentials: + 12+ years of relevant strategic communication experience with a proven track record of innovation and results across external, internal and change communications. + Experience with developing and managing national and local media relationships for a publicly traded and global brand, preferably in the professional/financial services, consulting, or technology industry. + Track record of advising and building trusted relationships with senior leaders, including C-suite-level executives, to support internal and external communications strategies and achieve corporate objectives. + Proven experience of leading teams in complex, matrixed environments, and working successfully across corporate/business unit structures and across region(s) + Crisis and issues management experience preferred. + A bachelor's degree. Characteristics: + Creative problem solver with a desire and ability to seek opportunities for continuous improvement. + Strong writing and editing skills with expertise in using different styles to reflect the nature of the stakeholder, audience and message. + Ability and willingness to perform both strategic and tactical elements of the role with a principled commitment to quality and detail. + Self-motivated, goal-oriented self-starter with a sense of urgency and strong desire to work entrepreneurially. + Team-oriented with a strong sense of commitment to colleagues and internal clients, projecting a positive demeanor and excelling at encouraging and coaching team members. + A steadfast commitment to quality and detail. + Flexibility to work outside of standard office hours as needed to interact with others in global locations and meet business needs and deadlines. Skills: + Exceptional writing and editing skills with proven expertise in using different styles and “voice” to reflect the nature of the individual, audience and message. + Ability to communicate sophisticated concepts simply and visually; equally comfortable telling the story in “words” and “numbers.” + Exceptional organizational skills, including a proven ability to lead multiple priorities and projects. + Strong project management skills with the ability to implement programs with speed, accuracy and efficiency. We Offer You How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $175,000 to $215,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in Aon’s annual incentive plan in addition to base salary. The amount of any varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for that position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with Company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-CB1 #LI-HYBRID 2024-84734 As part of an industry-leading global Marketing & Communications team, you will lead internal and external communications strategy and execution for Aon’s North America region. You will help engage and inspire our colleagues and grow awareness and understanding externally of how Aon shapes decisions for the better – to protect and enrich the lives of people around the world. Your impact as Head of Communications for North America Communications plays a critical role in shaping perceptions within Aon and outside our firm about how we help clients make better decisions and deliver positive outcomes for colleagues, clients and shareholders. We’re a team that works hard, supports each other and has fun while making an impact and we’re looking to further build on the senior talent across our global communications team. As the communications leader for North America, you will lead a team focused on developing and delivering internal and external communications campaigns – in close collaboration with the CEO of North America and their regional leadership team– that advance the region’s commercial priorities and builds awareness of our firm, our leaders and our content and capabilities. You will also help advise our colleagues, communicate our values and expectations, change behavior where required and drive performance across the region. This role reports to the firm’s global head of communications and head of marketing for North America and serves on the global Communications Leadership Team. You will partner closely with the other regional communications leaders to align and strengthen how we serve the firm across our regions. They will ensure regional communications align with Aon’s brand strategy, messaging, and storytelling and work with leaders across the global Marketing & Communications team on shared priorities and programs. Job Responsibilities + Build Aon’s external share of voice across four key megatrends – Trade, Technology, Weather and Workforce – shaping client need across our Risk Capital and Human Capital capabilities. + Support commercial campaigns and milestones moments to help deliver on the firm’s growth goals. + Develop external stakeholder relationships, pitch and secure media coverage and help respond to stakeholder inquiries to advance the firm’s commercial objectives, manage issues and crises and influence positive perceptions of the firm’s reputation, thought leadership and social impact. + Design and implement overall communication strategies for a variety of initiatives to engage and inform colleagues; change behavior where required and drive business results. + Cultivate trusted partnerships with senior leaders to help influence communication style and effectiveness and generate results for the business. + Work with leaders to identify communication objectives, brainstorm creative solutions, and develop and implement communication plans using multiple channels. + Engage, empower, and drive a team of communications professionals. + Use a wide range of communication channels (email, webcasts, face-to-face, video, online, print, social media, etc.) to engage and advise all levels of colleagues regionally. + Lead communications content development for the region, carrying a significant writing workload, and guiding the work of others who may be assisting. + Measure effectiveness of communication activities and use feedback to improve future efforts. + Successfully lead and prioritize workload of all team members. Assist in goal setting for team and conduct annual performance analyses according to the firm’s guidelines. You Bring Knowledge and Expertise Experience/Credentials: + 12+ years of relevant strategic communication experience with a proven track record of innovation and results across external, internal and change communications. + Experience with developing and managing national and local media relationships for a publicly traded and global brand, preferably in the professional/financial services, consulting, or technology industry. + Track record of advising and building trusted relationships with senior leaders, including C-suite-level executives, to support internal and external communications strategies and achieve corporate objectives. + Proven experience of leading teams in complex, matrixed environments, and working successfully across corporate/business unit structures and across region(s) + Crisis and issues management experience preferred. + A bachelor's degree. Characteristics: + Creative problem solver with a desire and ability to seek opportunities for continuous improvement. + Strong writing and editing skills with expertise in using different styles to reflect the nature of the stakeholder, audience and message. + Ability and willingness to perform both strategic and tactical elements of the role with a principled commitment to quality and detail. + Self-motivated, goal-oriented self-starter with a sense of urgency and strong desire to work entrepreneurially. + Team-oriented with a strong sense of commitment to colleagues and internal clients, projecting a positive demeanor and excelling at encouraging and coaching team members. + A steadfast commitment to quality and detail. + Flexibility to work outside of standard office hours as needed to interact with others in global locations and meet business needs and deadlines. Skills: + Exceptional writing and editing skills with proven expertise in using different styles and “voice” to reflect the nature of the individual, audience and message. + Ability to communicate sophisticated concepts simply and visually; equally comfortable telling the story in “words” and “numbers.” + Exceptional organizational skills, including a proven ability to lead multiple priorities and projects. + Strong project management skills with the ability to implement programs with speed, accuracy and efficiency. We Offer You How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $175,000 to $215,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in Aon’s annual incentive plan in addition to base salary. The amount of any varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for that position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with Company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-CB1 #LI-HYBRID