L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Account Manager
Job Code: 17495
Job Location: Northern California
Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off
Job Description:
The L3Harris Account Manager is responsible for building strong business relationships with new and existing customers in the Central and Northern California markets while ensuring client satisfaction and issue resolution. Identifies areas for strategic growth and expansion with existing client base and develops a sales strategy to prospect new accounts in the assigned vertical markets. Provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. Play an integral part in maintaining and generating sales that will turn into long-lasting relationships.
Essential Functions:
Building relationships with assigned accounts, as well as develop new accounts, team with all aspects of the customer’s organization, which includes executives, engineering, managers, contracts, and others. Skills required to build relationships across an account include creative thinking, articulating a clear vision and generating enthusiasm, to impact all business groupsSelling at the most strategic level within the account and implementing a broad sales strategy for earning customer acceptance and service implementation. Able to effectively communicate the strategy and results to leadershipAbility to effectively prospect for new business with a high level of activity while maintaining and meeting existing customer needsMonitors and oversees all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolutionExpands the relationships with new and existing customers by continuously proposing solutions that meet their objectivesAchieves agreed upon sales targets and outcomes within schedule on Public Safety and Professional Communications (PSPC) products, services and solutions with new and existing customersDevelops and enhances relationships with a specific focus on advancing and supporting customer relationships with assigned accountsManages opportunities in all stages of the sales funnel to include performing cost-benefits and needs analysis of existing customersEstablishes, develops and maintains positive business and customer relationships with all levels of managementAssists customers and internal partners in achieving quarterly and annual business goals and objectives while ensuring successful delivery of programs in a timely mannerCompletes high quality, timely, and accurate communications and administrative responsibilities including but not limited to: activity and expense report submission, customer management tool updates, attending meetings, forecasting and sales plan informationParticipates on and may lead cross-functional teams to meet business objectivesProvides updates to senior sales/operations staff of any accounts concerns, financial status or other matters as applicableRequires approximately 50% with periods of week-long absencesQualifications:
Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.Preferred Additional Skills:
Professional experience in the LMR, Public Safety, or Wireless industryExperience in selling communications equipment and services to public safety or transit and utility agencies Professional experience in public safety as a manager or technical professional Experience in large capture pursuits - $10M or greaterExperience in selling to SLED agencies#LI-Remote
In compliance with pay transparency requirements, the salary range for this role in Colorado, Hawaii, Illinois, Maryland, Minnesota, Vermont, Washington State and New York State is $93,000 - $172,500. For California, Seattle, Washington D.C., Maryland Greater Washington D.C. area and New York City, the salary range for this role is $99,000 - $184,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your résumé for this position, you understand and agree that L3Harris Technologies may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
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