Family Description

Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.

Subfamily Description
The Global Network Management Engineering team provides Professional Services for the design and deployments of mission-critical Network Management Solutions in the Network Infrastructure Business Division.

 

The successful candidate will have strong technical, interpersonal, communication and presentation skills as well as being energetic, results oriented and will have knowledge and hands-on experience with some or all the following areas:

Bachelor's degree or higher in Computer Science, Telecom or Software Engineering Strong skills with Linux/Unix, Solaris, Red Hat, CentOS Strong knowledge of hypervisor technology (KVM, ESXi)  Knowledge of Cloud Computing concepts and platforms such as Kubernetes, OpenShift, AWS, GCP Knowledge of Network Management & API concepts and protocols such as NETCONF, YANG, OpenFlow, SNMP, REST, XMPP, JMS, Good Knowledge of IP Networking, Routing, Services Topology: IPv4 and IPv6, BGP, LDP, ISIS, OSPF, MPLS, VPLS, VPRN, IP VPN, QoS, Security Software development educational background & experience: Object Oriented Design and Analysis, Java programming language, Perl, Python, Javascript, JMS, C++ Programming, JBoss application server, Internet based applications using XML, HTTP/s, SOAP, RESTful Knowledge of Software Defined Networking & Network Function Virtualization concepts Experience in Consulting and providing professional services directly to external Customers, from Solution Consultation, Deployment Design, Testing and Customer Acceptance Multi-vendor OSS integration experience “Make it happen” attitude, inventive, eager to learn, and flexible in a fast-paced, challenging and ever-changing environment  Excellent verbal, written and presentation skills 
 

The candidate in this role will be required to work in a consultative manner directly with Customers, Project Managers, Sales Engineers to deliver services which include the following responsibilities:

Provide expert consultation services for NSP deployments in bare metal and virtual/cloud environments Capture customer and project requirements to create Network Management/OSS high level/low level design documents Author customized deployment design documents, migration, and operational documentation as required for the project Validation of configuration or migration strategy by staging and demonstrating the procedure in labs and/or customer site Determine acceptance test strategy based on project requirements and features, produce Test cases and overall Test plan Troubleshoot and problem-solve project issues, working closely with the customer and engineering teams to resolve issues Develop and keep up to date NSP design and consultation workshop material and document templates Provide consultation workshops to Customers to enhance the understanding and experience from the product Work closely with the extended global team and with Product Line Management to enhance professional services delivery and customer experience Provide support to global services tendering teams on evaluating professional services requests The work can frequently be at customer premises for short durations of time (1 week typical), travel is a requirement for this position.