At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **JOB SUMMARY** Oversees the daily operations of one or more nursing departments, including but not limited to: daily operations, program planning, financial planning and budget oversight, quality improvement, quality patient care and supervision/development of staff in accordance with all professional, regulatory, and accreditation standards **ESSENTIAL FUNCTIONS:** **OPERATIONS MANAGEMENT** Oversees 24/7 operations of the department, facilitates departmental compliance with all professional, local, state, national, and Joint Commission standards; ensures customer satisfaction by meeting legitimate expectations of all customers within the availability of resources; develops and maintains relevant policies, procedures, and standards of care; represents department/service at site and regional meetings, including medical staff meetings as appropriate, interdisciplinary committees, and management meetings; collaborates with leadership on program plans and operations; assumes technical **FINANCIAL MANAGEMENT** Collaborates with finance department and site leadership in preparing the annual operating and capital budgets, which reflect an understanding of strategic initiatives and financial goals of Mercy Health; manages services in accordance with approved budgetary guidelines; ensures appropriate revenue capture; manages inventory of equipment and supplies; collaborates with revenue cycle specialists to maintain a working knowledge of current regulatory guidelines **HR LEADERSHIP SKILLS/MANAGEMENT** Provides leadership to staff in a collaborative environment that offers job satisfaction, education, empowerment, recognition and stimulates innovative thinking; collaborates with Human Resources to recruit, hire, orient and train new employees; develops and maintains staffing levels that are responsive to patient care needs and that optimizes productivity; conducts annual and ongoing appraisal of employee performance; develops and communicates job standards and expectations; leads regular meetings with employees and fosters environment for effective communication **PERFORMANCE IMPROVEMENT** Develops and implements a comprehensive quality assurance / performance improvement program based on relevant indicators and standards of patient care; develops expectations for customer service and educates and measures staff on outcomes of service; ensures customer satisfaction by meeting legitimate expectations of all customers within the availability of resources; incorporates rounding into regular activities; develops and maintains processes to assure equipment function and safety; collaborates with interdisciplinary team members to identify and improve patient care processes **MINUMUM EDUCATAION:** **REQUIRED MINIMUM EDUCATION** **:** 4 year/Bachelors Degree; Specialty/Major: Nursing or related field; BSN required if no higher level nursing degree held **PREFERRED** **:** Graduate Degree (Masters) Specialty/Major: Nursing or related field; MSN required if BSN is not held **LICENSURE/CERTIFICATIONS** **(MUST NOT BE NON-EXPIRED/ACTIVE UNLESS OTHERWISE STATED)** Current nursing license in the State of Ohio Required Certifications by Nursing Department: Med Surg/Telemetry: BLS required, ACLS encouraged STEP DOWN: BLS required; ACLS required with 6 months of hire or per RN Residency plan ICU/CVU: BLS and ACLS required or per RN Residency plan **MINIMUM YEARS AND TYPE OF EXPERIENCE:** Three years of demonstrated leadership experience, including, but not limited to, charge nurse experience, preceptor experience, etc. **OTHER KNOWLEDGE, SKILLS AND ABILITIES PREFERRED:** Five years of clinical nursing experience preferred; one year of previous management experience preferred Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com