UPMC is hiring a full time Nurse Navigator for the Heart Failure program! This is a full time, day shift position with NO weekends and NO holidays! This role requires daily travel to our various inpatient and outpatient offices within UPMC’s Central PA footprint. 

Purpose:
To function as a member of an interdisciplinary team, providing expert care related to wellness, prevention, illness and rehabilitation. Functions as an advocate for the patient and their family and acts as a liaison for resources and services. Serves as a clinical resource and consultant to members of the healthcare team and provides staff development. Participates in the evaluation of patient care and specialty services and programs through quality improvement activities.

Responsibilities:

Collaborates with the interdisciplinary team in guiding the patient and family in regard to diagnostic and treatment options. Provides emotional support specialized patient care, support and educational needs. Assumes the role of care coordinator and patient advocate throughout the process. Uses all components of the nursing process, to provide comprehensive nursing care, support and education to patients and their families during screening and diagnostic tests, treatment, recovery, and rehabilitation. Provides expert knowledge of specialty (i.e. women’s, breast health, oncology, etc.) issues to health care professionals and patients/families. Works closely with the interdisciplinary team to meet the education and development needs of the professional and ancillary staff. Possesses the ability to obtain and interpret information considering age specific needs. Provides health promotion, disease prevention, and nursing care while cognizant of age, developmental status, culture, ethnicity, and sexual orientation to individual patients and members of the community. Integrates current research findings and technology into practice, performance improvement, and education as appropriate. Participates in the evaluation of patient care and programs through quality improvement activities. Identifies and coordinates performance improvement activities, including monitoring, evaluation, and development of appropriate outcomes; participates in processes to implement change. Monitors changes in legislation and regulations to assure that effective actions are taken in a timely and consistent manner. Demonstrates UPMC’s commitment to service excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough Assesses and addresses the educational needs of individual patients and members of the community as a whole, in regard to health issues with an emphasis on specialty practice. Participates in the evaluation and development of patient education materials and provides individualized teaching based on needs of the patients and the community. Provides staff development and serves as a clinical resource and consultant to members of the interdisciplinary team, identifying additional resources as needed. Coordinates tests, treatments, referrals and appointments as necessary to meet the physical, spiritual and psycho-social needs of the patient and family. Provides clinical support and patient care during procedures. Works as a team member to plan, develop, market and implement community health and wellness educational programming and health care services, with an emphasis on specialty care.