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This position is hybrid/remote

The Department of Medicine Division of Endocrinology, Diabetes and Metabolism has an exciting opportunity for Two (2) Nurse Navigators to work in South Florida.

The Nurse Navigator is the point of contact for a patients seen by Division of Endocrinology, Diabetes and Metabolism providers. The Nurse Navigator assures coordination of care after completion of the first appointment and will support the patient throughout the care continuum. The role also serves as a liaison between patients, families, caregivers, and the multidisciplinary care team.  Furthermore, the Nurse Navigator demonstrates commitment to quality patient care, implements creative and innovative ways to meet the diverse needs of the patients and ensures best practices.

Core Responsibilities:

Triages new patient appointments to the appropriate provider(s) and assures timely scheduling of initial appointments.Reviews outside medical records for appropriate scheduling.Assess barriers to care and refers to support services, local, and national organizations when needed.Educates on the treatment plan for patients based on diagnosis. Supports patients throughout the care continuum.Counsels individuals and patients on positive health practices.Collaborates with a multidisciplinary team of experts to outline best treatment for patients.Performs holistic evaluation of specialty population, making use of enhanced proven techniques and procedures to achieve better results.Implements the improvement of patient care, and healthcare policies and resources.Mentors other healthcare professionals by functioning as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orienteers.Maintains professional knowledge by affiliating with professional and technical organizations, and participating in applicable continuing education programs, conferences, seminars, and workshops.Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Department Specific Functions:

Provide nursing services to the Division of Endocrinology, Diabetes and Metabolism.Serve as the liaison between patients and providers.Triages sick patient calls to the appropriate provider(s) and assures timely responses within 48 hrs.Retrieve clinical related messages and return calls within 48 hours. Manage and resolve UChart messages.Submit lab order requests. Interprets laboratory test results of patients.Process prescription refills. Process authorizations for medications and procedures.Process appeals and peer to peer reviews. Assess barriers to care and refers to support services.Review outside medical records for appropriate scheduling.Use clinical protocols to refer patients to the appropriate specialist for diagnosis or treatment.Provide emotional support, and counseling, related to the clinical situation.Responsible for developing and enhancing processes with the aim to improve the clinical experience for referred patients or physicians.Help patients and their families in obtaining referrals to a specific specialist.Take care of all patient requests. Maintains professional knowledge by affiliating with professional and technical organizations, and participating in applicable continuing education programs, conferences, seminars, and workshops.Other duties as assigned.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS: 

Bachelor’s degree in NursingMinimum 2 years of nursing work experience, as a health or patient educator, or a pharmaceutical representative.Valid Florida RN LicenseCurrent American Heart Association BLS and ACLS

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H13