Position Summary: 

The Nurse Navigator collaborates with providers and/or clinical areas to coordinate service and ensure quality of care for patients. This nurse interdependently assesses, evaluates and implements care delivered to patients and ensures a smooth transition of patients from clinic to procedural and outpatient treatment areas. The nurse navigator, together with the multidisciplinary team, facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and promote continuity of care. The registered nurse also plans and implements patient and family education.

Minimum Qualifications:

Required

Bachelors in Nursing from accredited nursing schoolMontana Licensure (Registered Nurse)American Heart Association BLS1 year of direct patient care experience

Preferred

Certification in specialtyExperience in specialty3 years of direct patient care experience

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

Coordination of patientsActively participates as a team member by communicating with providers, schedulers, nursing, infusion, radiology, lab, and other departmentsAssist in tracking of incidental radiological/laboratory findings as needed. Contact patients if needed to assure appropriate follow up is done.Coordinate the ordering, scheduling, and performance of selected procedures and treatments as indicated.Collaborate with clinic team as well as other departments to ensure overall coordination of services and ensure positive interactions with providers from oncology, primary care, and specialty/procedural areas.Assist with Survivorship care planning as neededCounsel and educate patients to insure the patient is well informed of all portions of the plan of careWorks with non-licensed staff to gather necessary medical records for review.Works with other co-workers to improve care processes in the department.Room patients - Gather patient data consistently and accurately, collect information on history of present illness or injury, obtain vital signs, review current medications and allergies. Document patient encounters in EMR.Triage and respond to patient phone messages in a timely manner according to clinic guidelines, collaborate with provider, act on provider response, and communicate with patient; document task communications in EMR/paper chart.

Knowledge, Skills, and Abilities

Demonstrates sound judgement, patience, and maintains a professional demeanor at all timesAbility to work in a busy and stressful environmentCreativity, problem analysis and decision makingAbility to work varied shiftsExercises tact, discretion, sensitivity and maintains confidentialityStrong emotional intelligence, interpersonal and teamwork skills

Physical Requirements

Lifting, Pushing, and Pulling: Support 50 pounds of weight (patient, assist with bedside needs, etc.) Lift 50 pounds (pick up a child, transfer a patient, etc.) Carry equipment/supplies. Use upper body strength (CPR, physically restrain patient, etc.)Extended Hours: The role may involve working for extended periods, requiring sitting, walking, or standing for eight or more hours daily.Flexible Schedule: The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.On-Call Availability: On-call work may be required to respond to organizational and patient needs promptly.Effective Communication: Proficient in effective communication, both in person and through various technologies.Handling Challenging Situations: The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients or families.Repetitive Tasks: Ability to perform repetitive tasks as needed to fulfill job responsibilities.           

Exposures

Tasks Include Potential Exposure: Job tasks may involve exposure to:

Bloodborne pathogens, such as blood, bodily fluids, or tissues.Radiation in settings where medical imaging procedures are performedVarious chemicals and medications used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances.Infectious diseases due to contact with patients in areas that may have contagious illnessesEmotionally challenging situations, such as dealing with distressed patients or difficult family interactions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification.  They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.

77353300 Internal Medicine Clinic