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Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8:30AM-5:00PM (varies)

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10010 - 4148 Womens Services

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Coordinates clinical practice and deployment of resources at the unit level for staff to ensure implementation of clinical processes, adherence to standards, and compliance with regulatory standards.
2. Keeps Manager Ambulatory Operations informed of nursing workload, changes in patient and employee needs, and other problems.
3. Assists in directing patient flow between the assigned Ambulatory areas. 
4. Assesses the number and competency level of staff in each assigned area and adjusts staffing appropriately to meet patient care needs.
5. Facilitates communication between nursing and other disciplines.
6. Identifies issues in nursing care delivery and seeks solutions for problems.  Documents actions taken.
7. With the Manager Ambulatory Operations, ensures the nursing practice standards, health and safety requirements are met.
8. Disseminates information on new and revised policies and procedures.
9. Inspires and encourages teamwork.
10. Demonstrates decision-making skills be establishing priorities and initiating action.  Coordinates and implements day-to-day work assignments for staff.  
11. Identifies learning needs of staff and initiates action to facilitate meeting those needs.
12. Provides opportunities for skill development for staff. 
13. With the Manager Ambulatory Operations, participates in the interview and hiring processes for new employees.
14. Coordinates orientation schedule and assignments for orientees assigned to the unit.  Assists Manager Ambulatory Operations to ensure that staff attain defined competencies.
15. Actively participates in evaluation of staff performance for his/her assigned shift.
16. Provides immediate disciplining and counseling to staff as necessary.  Makes recommendations to Manager Ambulatory Operations regarding need for further disciplinary action.
17. Actively participates in quality assurance activities.
18. Serves as a role model for professional nursing practice.
19. Exercises cost-containment strategies and educates staff in such practices.
20. Provides input to the preparation of the annual budget.
21. Maintains open lines of communication with Manager Ambulatory Operations, other departments, staff, physicians, resident staff, and other support personnel.
22. Identifies and participates in educational programs to strengthen both clinical and management expertise.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Bachelor’s degree in nursing or management experience.
2. Current Massachusetts Registered Nurse licensure and registration. 

Experience/Skill:
Required:
1. Minimum of two years related clinical experience and at least one year experience in the clinical preceptor and/or resource role.  
2. Demonstrates leadership experience.  
3. Excellent verbal and written communication skills.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

The Organization reserves the right to modify position duties at any time.

Potential opportunity for 4–10-hour days. Rotating day off with co-supervisor. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.