Crothall Healthcare + We are hiring immediately for a full time and part time NUTRITION OPERATOR position. + Location: National Performance Center FANS - 1845 Midpark Road, Knoxville, TN 37921 Note: online applications accepted only. + Schedule: Full time and part time schedules. Morning and afternoon shifts. Hours and days may vary, including weekends; more details upon interview. + Requirement: Previous customer service and call center experience required. + Perks: Paid training!! + Pay Rate: $16.00 per hour Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean! (https://www.compasscreative.studio/portals/au7u8qqj/CompassOneHealthcareVideoLibrary/playlist/97704c3b-3382-40e1-91e2-1bdc8234ab9c/qmogevqpvo/The-Power-of-Clean.mp4) Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing. Job Summary Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions. Essential Duties and Responsibilities: + Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals. + Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. + Responsive to patient?s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate. + Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations. + Interacts with nursing to ensure patients? diet prescriptions are accurate, and patients? food needs are met. + Adheres to facility confidentiality and patient?s rights policy as outlined in the facility?s HIPAA policies and procedures. + Complies with federal, state and local health and sanitation regulations and department sanitation procedures. + Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply. + Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines. + Performs other duties as assigned. BENEFITS FOR OUR TEAM MEMBERS + Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program + Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Crothall.pdf) for paid time off benefits information. Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business nece ssity. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace.