Job Summary/Overall Objectives
Provide a variety of duties in order to provide food to patients, visitors and staff in a safe and courteous manner.
Essential Job Functions
Regular, consistent, on-site, and timely attendance. Food Sanitation and Safety Perform food service related to duties in a manner which meet the established Department of Health standards for sanitation and safety. Practice good hygiene which includes handwashing, wearing hair restraints and personal hygiene. Use gloves as directed for serving food, sanitation and food production activities. Perform routine cleaning assignments (which includes patient carts) keeps work area and equipment neat and clean. Sign and date cleaning sheets when work complete. Report any requirement malfunctions or unsafe work condition promptly to supervisor. Dispose of garbage correctly and safely. Food storage Store all food safely and in proper locations and according to HACCP policy. Store food in a proper storage container, which is clearly labeled and dated. Check dates on stored items and plan usage accordingly to prevent waste. Utilize food items from storage locations on a FIFO (first in, first out) basis. Inform supervisor when the last item is taken out of inventory to ensure accuracy of par levels. Follow department guidelines for use by dates and expiration dates. Store food and supply items from delivery in proper locations. Food Preparation Prepare food according to recipes and production sheets which meet the department standards for quality, and measure by appearance, taste and temperature and portion size. Correctly produce or portion items on production sheets. Report any discrepancies to the supervisor. Maintain records for production area which may include information about production and usage numbers, yields, and over production/leftovers. Follow proper cooking techniques and methods which include but are not limited to: weighing, mixing, measuring, cutting and combining ingredients. Prepare snacks/nourishments for patients according to department procedures and diet guidelines. Deliver snacks in a timely manner. Ensure correct patient receives correct snack. Notify diet office of any patient concerns or changes needed. Inventory items for the following day and prepare orders. Food transportation/Utility Perform utility and dish room duties. Pull or push food carts to various locations in a timely and safe manner. Transport food carts to and from patient care areas in a safe, timely manner to ensure food arrives in a presentable manner. Return to patient areas according to schedule to gather late trays. Perform routine cleaning assignments (which includes patient charts) keep work area and equipment neat and clean. Sign and date cleaning sheets when work completed. Report any equipment malfunctions or unsafe work condition promptly to supervisor. Will provide routine cleaning of dish machines. Food Receiving Receive food and supplies from vendors to assure accurate and safe delivery as per the HACCP guidelines. Unload food items from pallets or carts and correctly check off invoice. Alert supervisor to discrepancies. Keep records of sales, meal passes, MD charges, etc. and document appropriately. Perform transactions within dietary software. Answer phone. Process diet orders via dietary software. Organize tray tickets and tally reports in a professional manner and answer all customer questions in a kind, courteous manner. Food Service Serve food to patients, customers and guests in a variety of settings according to department standards. Use correct portioning tool issued for products in all service areas, tray line, cafeteria, catering. Follow HACCP temperature guidelines for holding foods during service to ensure a safe, high-quality product. Take and record food temperature at assigned times. Accurately serve food on the tray or in cafeteria. Accurately assemble and check patient trays according to prescribed therapeutic diet order. Perform duties in an efficient and cooperative manner. Keep workstation clean. Restock as necessary. Deliver trays to patients in a timely and courteous manner according to department guidelines to ensure that the correct patient receives the correct tray. Stock patient areas with food and supplies according to par levels. Maintain records. Report problems with par levels to supervisor. Demonstrate customer skills in dealing with patients, visitors and employees. Obtain patient meal selections; update patient chart electronically and rotate items on a FIFO (first in, first out) basis. Store perishable items in a timely manner and proper location according to HACCP guidelines to ensure food safety. Record temperature of perishable items upon receiving them. Check date on products and stored items. Notify supervisor of expired items. Return empty boxes to proper trash location. Cash Handling Ensure that customers are charged appropriately for food items and that all cash transactions are accounted for in cash register balances. Operate cash requester according to procedures for cash handling. Notify supervisor immediately any discrepancies occur at register. Other related duties as assigned.
Competency and Experience [Knowledge, Skills and Abilities]
Required Qualifications/Experience
High School Diploma, GED or higher level of education. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice. Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Preferred Qualifications/Experience,
Experience in Food Service and Cash Handling Experience in Healthcare setting.
License, Certification & Clearances
Serve Safe Certification preferred. Act 34-PA Criminal Record Check from the PA State Police system
Position Type/Expected Hours of Work
Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between System locations.
Equal Employment Opportunity
Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.
Disclaimer
This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Work Environment
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Extreme Heat
Extreme Cold
Heights
Confined Spaces
Extreme Noise(>85dB)
Mechanical Hazards
Use of Vibrating Tools
Operates Vehicle (company)
Operates Heavy Equipment
Use of Lifting/Transfer Devices
Rotates All Shifts
8 Hours Shifts
10-12 Hours Shifts
On-Call
Overtime(+8/hrs/shift; 40/hr/wk)
Travel Between Sites
Direct Patient Care
Respirator Protective Equipment
Eye Protection
Head Protection (hard hat)
Hearing Protection
Hand Protection
Feet, Toe Protection
Body Protection
Latex Exposure
Solvent Exposure
Paint (direct use) Exposure
Dust (sanding) Exposure
Ethylene Oxide Exposure
Cytotoxic (Chemo) Exposure
Blood/Body Fluid Exposure
Chemicals (direct use) Exposure
Mist Exposure
Wax Stripper (direct use)
Non-Ionizing Radiation Exposure
Ionizing Radiation Exposure
Laser Exposure
Physical Demands
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Bending (Stooping)
Sitting
Walking
Climbing Stairs
Climbing Ladders
Standing
Kneeling
Squatting (Crouching)
Twisting/Turning
Keyboard/Computer Operation
Gross Grasp
Fine Finger Manipulation
Hand/Arm Coordination
Pushing/Pulling(lbs. of force)
Carry
Transfer/Push/Pull Patients
Seeing Near w/Acuity
Feeling (Sensation)
Color Vision
Hearing Clearly
Pulling/Pushing Objects Overhead
Reaching Above Shoulder Level
Reaching Forward
Lifting Floor to Knuckle
###
Lifting Seat Pan to Knuckle
###
Lifting Knuckle to Shoulder
###
Lifting Shoulder to Overhead
###
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.