Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a Network Deployment Build Lead I to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician II you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures. Daily responsibilities include: Any physical requirements are expectations with reasonable accommodations · Manage work and priorities through ticketing system and workflows to complete customer requests and projects · Collaboration with various stake holders to remove project obstacles · Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction · Some travel outside traditional work area may be requested, including internationally · Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords. · Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment · Participate in the migration, basic configuration and rollout of new or upgraded hardware · Moving and lifting computer equipment up to 50 lbs · This role will have/ require international travel About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. The Brick and Network Deployment (BaND) team ensures data center network and port capacity is available for incoming customer racks (demand). Customer racks (also known as server racks) need this capacity (networking racks) to gain access to the AWS network to provide service capacity for AWS customers. TIPMs are responsible for coordinating with the Build’s Infra TIPMs, IDND, Optical NW team, and Supply Chain to ensure datacenter capacity in time. Basic Qualifications - Associate's degree equivalent work experience in Computer Science, Information Systems or related field; or Certifications in a relevant field (CCENT, Network+, CCNA) - 2+ years in data center or critical environment as well as with network cabling, optic types, and test equipment (VFL, power meter, and OTDR etc.) - 2 + years experience with cabling infrastructure best practices and methodologies Preferred Qualifications - Knowledge of major Command Line Protocols (Cisco IOS, JunOS, etc) - Experience with ethernet and IP networking - Experience in large scale data center network implementations and support as well as working in virtualized enterprise networking environments - Experience working with IT best practice frameworks (ITIL, LEAN, AGILE) - Familiarity with common networking terms and fabric based network design Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.