Job Description:

PURPOSE

The Credit Collection Specialist is responsible for approaching customers daily to build up the relationship with the goal to receiving the outstanding payments to our Operating units.  The Collection  Specialist represents Envista to customers and has significant impact on the customer relationship.

ACCOUNTABILITIES

Perform daily collection activities and be responsible for monitoring overdue payments from customersDaily collection activities can be telephone calls, emails, sending reminders and statementsApproaching customers daily to build up the relationshipResponsible for maintaining the sub ledger of their regionMaintain accurate and up to date customer details and account recordsReview and approve customer’s hold releasesDrives necessary actions to improve DSO and bad debt percentagesIn cooperation with Sales Managers and Sales reps and CS discuss the status and new orders of our customersPrepare collection arrangementResponsible for adjustments, handle queries and resolve problems within company guidelines and policyOn an ad- hoc basis the employee may be asked to perform tasks not listed here

This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.

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Job Requirements:

KNOWLEDGE, SKILLS & EXPERIENCE

Critical Knowledge and Qualifications:

College level (MBO) education in Finance, Accounting or Business or bachelor equivalent educationCredit collection qualification desirableComputer Skills (Office, Oracle/SAP, Outlook)

Critical Skills/technical know-how:

Fluent in English plus native speaker in European language (German, French, Spanish, Italian), Swedish or Portuguese)Other non-native language skills at intermediate level are preferredSkilled in using excelKnowledge of SAP or Oracle desirableKnowledge of credit collections process and use of collection automation tools desirableAptitude for customer orientated and service minded approachCollaborative and team orientated approach

Critical Experience:

Recent graduate or intern experience1-3 years’ experience in similar customer focused rolesShared service center experience preferably in a multinational corporate environment

Operating Company:

Corporate

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its partners deliver the best possible patient care through industry-leading products, solutions, and technology. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists’ clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.  Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.  An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.  Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.