JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Global OP Team Lead will play a crucial role in assuring delivery of JLL best practices via Occupancy Planning & Management products, solutions, and tools to our real estate clients. Serve as an account leader for delivery of Occupancy Planning and Management. Bring best practices, industry insight and thought leadership to account. Act as a trusted advisor to client, Account Director, and team. 

What is your day to day? 

Great relationship building skills, client focus and team leadership. You’ll foster critical relationships between various individuals and organizations, including being a Subject Matter Expert (SME) for all systems, processes, and deliverables for the client. 

Simultaneously, ensuring coordination and collaboration among various JLL businesses. 

Ability to go above and beyond to help with any tasks that might come your way and solve problems effectively. Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the basic requirements of the job. You should thrive on change with an appetite for risks, be proactive and innovative with solutions. 

Manage a team, train and mentor as needed. 

Attentive to detail and accuracy - particularly numbers and spatial creativity. Planning and managing portfolios, as well as maximizing space will be your major focus areas while you assist clients in their migration plans, group, and individual moves. This will involve in reviewing, preparing, and updating project status reports on utilisation of buildings, reporting on the current supply and capacity, and forecasting inventory changes. 

Excellent written and verbal communication skills; including active listening, verbal, written and visual communication and the ability to engage at all levels of leadership from administrative to executive level. Ability to understand complex ideas and communicate them to others on the account and client. 

You have critical thinking skill sets and can easily tell a story with data. You will be successful on the job if you have skills in Microsoft Excel (pivot table, vlook-up, cell 

calculations) and understand floorplans.  

Proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations for clients will be highly valuable for the job. 

Ability to create accurate and credible planning reports to support Real Estate decision making including space, demand, and utilization tracking 
  

Desired experience and technical skills 
Required 

8-15 years of progressively responsible experience in managing occupancy, space, move management, and change management processes across a broad geography in a remote and virtual environment. 

Expert level data analytical skills and advanced Excel - required. 

CAFM system and AutoCAD experience is required. 

Experience utilizing PowerPoint to tell stories with data. 

Experience with restacking large campuses, including multi-phase plans.  

A Bachelor’s Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field – preferred. 

Focuses on customers and clients, business/financial acumen, JLL first 

Demonstrate high level of performance in project budgeting and scheduling. 

Strong working knowledge of architectural drawings and utilization analysis 

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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