Job Title: Ocean Export Agent Job Description Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department. Work with a high-volume customer handling 20,000+ shipments annually. Responsibilities + Approve shipments for delivery to destination. + Manage and handle cargo once it sails from the appropriate port. + Enter and manage heavy documentation involving each shipment assigned. + Ensure smooth and timely freight process flow. + Ensure accurate and timely data entry into the operational system. + Track and trace Ocean Export files and reporting. + Use Global Ocean Export Monitor on a daily basis. + Ensure documents are timely sent and shipping notices communicated to overseas and customers. + Ensure accurate and timely client and vendor billing. + Interact with customers to arrange international shipments, meeting customer service standards. + Maintain good relationships with suppliers including ocean carriers, trucking companies, and others involved. + Meet compliance with internal and external regulations. + Understand department process flow and seek best practices to improve operational efficiency and productivity. + Ensure all customers' standard operating procedures are in place and updated in Customer SOP. + Meet KPI standards in accordance with company procedures. + Communicate promptly with overseas offices and respond to emails and requests. + Escalate problems to management when necessary. + Promote compliance by diligently following all company policies and regulations with outstanding integrity and pride. + Meet the company's training requirements of 52 hours per year per employee. + Attend and complete mandatory training classes when required. + Adhere to the company's cultural attributes including professionalism, attitude, confidence, curiosity, excellence, integrity, pride, resolute, sense of humor, and visionary. Essential Skills + 1-3+ years of recent logistics experience. + Strong data entry skills. + Experience with documentation processes. + Proficient in Microsoft Office, particularly Excel. + Bachelor's degree or equivalent experience preferred. + Effective interpersonal skills with the ability to listen, comprehend, and communicate clearly and concisely. + Proactive with strong organizational skills. + Fluent in English. Additional Skills & Qualifications + Understanding of ocean documentation process (preferred). + Hazardous Materials certification (preferred). + Knowledge of Expeditors' products and services (preferred). Work Environment Standard working hours are from 8am to 5pm, Monday through Friday. Pay and Benefits The pay range for this position is $22.00 - $25.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bensenville,IL. Application Deadline This position will be accepting applications until Jan 11, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.