C.H. Robinson is seeking a Ocean Forwarding Agent to oversee and optimize the shipment lifecycle for complex and strategic ocean freight accounts. In this key role, you’ll be the primary contact and subject matter expert, ensuring customer needs are met while delivering seamless and efficient ocean freight solutions. Join us to drive operational excellence, foster strong customer relationships, and contribute to the success of global shipping. If you're passionate about ocean logistics and thrive in a fast-paced, collaborative environment, apply today! **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consist of, but are not limited to, the following: + Manage the shipment lifecycle for ocean freight, ensuring compliance with customer SOPs and accurate data in Navisphere + Provide complex ocean freight quotes, coach others on pricing strategies, and ensure accurate financial components for billing + Collaborate cross-functionally, build strong customer relationships, and act as a subject matter expert in ocean freight operations + Coordinate all aspects of ocean freight shipments, including bookings, pre-alerts, governmental filings, and delivery execution + Resolve challenges creatively by leveraging industry knowledge and critical thinking to optimize processes and solutions + Lead by example in customer outreach, retention, and expansion, focusing on ocean logistics services + Monitor ocean freight trends and provide actionable insights to improve customer and operational outcomes + Support Sales Executives and Account Managers with ocean-specific customer reporting and process improvements **QUALIFICATIONS** **Required:** + +2 years of professional experience in Ocean Freight Forwarding + Fluency in English and Hungarian ​ **Preferred:** + Excellent communication, prioritization, and multi-tasking skills + Proven track record of strong customer service skills, interacting with customers and being client-focused + Excellent follow-up with customers and the network + Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs + High level of attention to detail + Ability to work in a fast-paced and deadline-driven environment + Proficient in Microsoft Office Suite of programs **WHAT WE OFFER:** + Real opportunities to grow your talent in a fast-moving, global organization + A fun, open, and inclusive workplace that encourages innovative thinking + Possibility to develop your language skills in our multilingual offices + Opportunities for professional growth with access to training platforms like Percipio and GoFluent + Flexible work arrangements to support a healthy work-life balance + Comprehensive benefits: competitive salary and perform Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .