Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals250+ locations worldwideFortune 500Globally unified systems

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Major Duties and Responsibilities

Operations/Industry KnowledgeCustomer ServiceVendor RelationsProcedure and Productivity Standards Adherence AccountingAccurate and Timely BillingSelf DevelopmentUnderstand department process flow, looking for best practices to improve operational efficiency and productivityOverseas communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessary

QualificationsBachelor’s degree preferred.Effective interpersonal skills. Good computer skills (Excel, Word, PowerPoint)Attention to DetailFluent in English

Reporting Structure

Ocean Import Lead Agent, Supervisor and Manager

Additional Information

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and VisionLife and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only)Employee Stock Purchase Plan Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.