Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.
 

WORKING WITH VIKING
As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our guests through a shared set of values. We strive to be the best; we always impress our guests and care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family.

 

PURPOSE OF POSITION

The Storekeeper ensures that all hotel and uniform storage area is kept clean and in proper condition.You are required to order all hotel and uniform supplies and inspect supplies to ensure that accurate quantities within given budgets and inventory levels are maintained, at all times, and that high-quality standards are maintained during loading operations.It is your responsibility to create a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.

YOUR RESPONSIBILITIES

Maintain storage areas in clean and tidy manner, including Consumables area and Uniform’s lockers.Follow Public Health requirements on a daily basis.Prepare internal requisitions, once approved by the relevant supervisor, and distributed by Provision Master.Take active part of each loading and off loadings in accordance with safety regulations.Perform all required physical inventories.Communicate about Low Stocks to avoid shortages.Communicate about Expiry and Slow Moving items to avoid spoilage / wastage of goods.Cooperate with all team members, helping others.Implement and follow up on correct Stock Rotation Procedures and ensure that first-in first-out (FIFO) regulations are in place and storerooms are properly organized.Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.Demonstrate outstanding flexibility: must be able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.Have strong motivation to achieve the company goals and objectives (quality and financial) for the Inventory Department.Have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.

This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.

 

YOUR PROFILE

A required minimum of one year’s experience as a Food & Beverage Storekeeper or in a similar role; Extensive knowledge of food products, storeroom operations and storage procedures are required. Shipboard experience is an advantage.Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.Must be flexible, stress resistant, and a committed team player with an exceptional work ethic. Experience in material management systems is very welcome, especially in use of MXP; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.Positive and hands-on personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.

GUIDELINES AND REGULATIONS

Implement Standard Operating Procedures & STAR Service Standards within the department.Ensure appropriate appearance and clothing according to the updated Grooming Standards.The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.

 

Position:                                              Storekeeper 

Supervisor:                                         Inventory Manager, Provision Master

Direct Reports:                                  N/A

Line Manager:                                   Provision Master

 

APPLICATION AND JOB RELEVANT INFORMATION
Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times. Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. After submitting your CV, we might ask you to introduce yourself with a personal video recording. We always encourage our candidates to take this step to add their personality to any written application. Please note, however, that this step is optional and not a mandatory part of the recruiting process. For further information, please refer to our Recruitment Guidelines.
 

DISCLAIMER
As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.