**Job ID Number** R4446 **Employment Type** Full time **Worksite Flexibility** Hybrid **Job Summary** As the OCM Analyst, you will be responsible for communications development and distribution, facilitation of engagement activities, digital platform administration and maintenance, creation of training material, and overall content management. **Job Description** We are looking for an **OCM Analyst** for a **salaried** , **full-time** , **hybrid** opportunity in **Newark, DE** . The selected candidate will play a crucial role in executing our change management strategy across various stakeholder groups. You will collaborate with cross-functional teams to implement effective communications, stakeholder engagement opportunities, and training. You will also drive our digital platform strategy, which includes SharePoint, MS Teams, and WordPress. This role is critical in ensuring the successful adoption of changes within the organization. **What You’ll Do** + Facilitate communication and engagement activities to ensure all stakeholders are informed and involved in the change process + Develop training materials, including videos, how-to-guides, and other instructional content to support organizational change initiatives + Manage a SharePoint site and oversee content development for a WordPress site, drive website content strategy + Drive brand awareness and end-user adoption + Collaborate with cross-functional teams to develop appropriate change material and strategies + Provide support and coaching to stakeholders (including leaders) to help them effectively navigate change + Ensure brand consistency and compliance with the client’s style guide and voice across all deliverables + Maintain OCM content, ensuring it is up-to-date and accessible to relevant stakeholders **What You’ll Need** Required: + Bachelor’s degree + 3+ years of experience in a change management, communications, content management, or training role in a sizeable organization + Excellent written and verbal communication skills + Proven experience in facilitating communication and engagement activities + Demonstrated ability to create high-quality, engaging training content + Strong project management skills with the ability to prioritize tasks and meet deadlines + Proficient content management skills, with attention to detail and accuracy + Self-motivated, proactive, and able to work collaboratively in a fast-paced environment + Analytical and problem-solving abilities + Understanding of change management methodologies and tools, including ADKAR Preferred: + Change Management certification (e.g., Prosci, CCMP) + Experience in a corporate or sizeable organizational environment + Familiarity with project management principles and practices + Familiarity with agile methodology and development **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with the occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor + Ability to set up rooms and move boxes \#LI-JM1 **Reasonable Accommodation Statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111. **Equal Employment Opportunity Policy Statement** It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.