Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients. Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page (http://careers.ebnhc.org) . Time Type: Full time Department: East Boston Recovery Services All Locations: 1601 Washington Street, East Boston Position Summary: We are seeking a passionate and dedicated Substance Use Navigator (SUN) for an exciting new role funded by the OD2A (Overdose Data to Action) grant through the Boston Public Health Commission (BPHC). This position focuses on harm reduction, community outreach, and building partnerships to enhance access to care for individuals affected by substance use. The SUN will play a vital role in connecting patients to community services and support during high-risk transitions, such as hospital discharges or releases from criminal justice settings. Key Responsibilities: + Grant Deliverables: Ensure compliance with all OD2A grant requirements, including maintaining professional communication with BPHC, attending meetings, and completing data reporting. + Community Engagement: Actively participate in expanding evidence-based interventions within the health center and surrounding communities to reduce overdose incidents, using data to guide efforts. + Collaboration: Work alongside city government and community partners to enhance substance use navigation services, establishing effective referral pathways for patients. + Patient Support: Facilitate referrals to medical, behavioral health, and human services providers, ensuring patients receive comprehensive care including primary care and substance use treatment. + Trend Response: Collaborate with BPHC and Boston Emergency Medical Services (EMS) to address emerging substance use trends and implement preventative measures. + Warm Referrals: Provide warm referrals to community healthcare and social service providers, including transportation support as needed. + Care Retention: Support patients in maintaining engagement in care and managing long-term recovery through regular follow-ups and tracking. + Overdose Prevention: Distribute overdose prevention supplies (e.g., naloxone, fentanyl test strips) within the health center and at community events. + Miscellaneous: Maintain excellent punctuality and attendance, exhibit outstanding customer service skills, and adhere to all organizational policies and procedures. Qualifications: + Experience in substance use recovery or related fields, particularly with communities impacted by systemic inequities. + Strong communication and interpersonal skills to build trust and rapport with patients and community partners. + Ability to work independently and collaboratively in a fast-paced environment. Benefits: + Health Coverage: Comprehensive medical, dental, and vision plans. + Education Reimbursement: Up to $6,000 in tuition reimbursement for eligible staff. + Financial Benefits: Life and disability insurance, a 401(k)-retirement plan with company match, and flexible spending and transportation accounts. + Work-Life Balance: Paid holidays, vacation days, sick leave, and personal time off. + Professional Growth: Generous staff development opportunities to support career advancement. + Additional Perks: Excellent malpractice coverage, pet insurance, and various other benefits to promote overall well-being. Compensation: + Starting pay ranges from $19.55 to $29.33, commensurate with experience. Join Us: If you are committed to making a positive impact in the community and helping individuals navigate the challenges of substance use recovery, we encourage you to apply for this meaningful position! There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work. We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team! + Medical & Dental Coverage + Life and Disability Insurance + Privileges at Boston Medical Center for Providers + 401(K) Retirement Plan + Educational Assistance + Flexible Spending & Transportation Accounts + Paid Holidays, Vacations, Sick and Personal Time + A Generous Staff Development Benefit + Excellent Malpractice Coverage + A Designated Medical Staff Office for Physician Support + Free Parking + And Much More…