**All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).** **Working Title:** Office & Administrative Specialist Intermediate - Academic & Student Affairs Support Specialist **Institution:** Alexandria Technical and Community College **Classification Title:** Office & Admin Specialist Int **Bargaining Unit / Union:** 206: AFSCME - Clerical and Office **City:** Alexandria **FLSA:** Non Job Exempt **Full Time / Part Time:** Full time **Employment Condition:** Classified - Unlimited **Salary Range:** $20.45 - $28.79 **Job Description** Alexandria Technical and Community College is dedicated to providing a supportive and enriching environment for our students and staff. We are seeking a motivated and detail-oriented individual to join our team as an Academic and Student Affairs Support Specialist. The Academic and Student Affairs Support Specialist position is responsible for three separate areas of responsibility to include: 1) provide data services and support for the Office of Institutional Research and Effectiveness by developing and designing queries across multiple databases; 2) serve as an administrator of the EMS Campus Event Management System and schedule facility usage by outside entities; and 3) provide office and project support to the Deans of Educational Services which may include scheduling meetings and appointments, word processing documents, creating spreadsheets, preparing PowerPoint presentations, and assist with event planning. **Minimum Qualifications** + Knowledge of and ability to use word processing software such as: Microsoft Office Suite including Word, Excel, Power BI, Access, and Outlook, to create, format, edit, print, and save a variety of documents. + Skill in database management sufficient to develop tables and manipulate, retrieve, and analyze data. + Communication skills sufficient to answer telephones, communicate effectively with internal and external customers, prepare responses to routine inquiries, and follow detailed instructions and skill in using business grammar, spelling and punctuation to prepare reports, write emails and other documents. + Knowledge of customer service practices and principles sufficient to identify each customer’s needs, meet quality standards for services, that result in customer satisfaction. Ability to answer questions politely via phone, email, and other written or electronic correspondence and promptly respond to customer inquiries and manage customer complaints tactfully and thoroughly. + Skills in math sufficient to calculate totals, averages, and percentages of numbers and/or data. **Preferred Qualification** + Advanced skills in using Excel, Power BI, and Access to create reports, sort, format, filter data and export information between Microsoft products. + Ability to quickly learn new software, such as ISRS, Salesforce, Workday, Event Management Scheduling (EMS), or other selected software as position responsibilities expand. + Diploma and/or AAS degree in an Administrative Support program area (or related two-year degree). + Strong organizational and planning skills to manage projects, identify priorities, and meet timelines with little supervision. + Data privacy knowledge and skills to adequately handle confidential and personal data. **Work Shift (Hours / Days of work)** 8:00 a.m. to 4:30 p.m., Monday through Friday **Telework (Yes/No)** No **About** Alexandria Technical & Community College (ATCC) provides quality hands-on and liberal arts education to nearly 3,900 students each year. Wallethub has ranked ATCC as the #1 Community College in Minnesota four years running, and we frequently rank within the top 10 nationwide. ATCC offers nearly 50 programs and transfer pathways in fields like business, design, education, human services, health, manufacturing, police training, and transportation. Most programs can be completed in two years or less, with some offerings as short as one semester. With among the highest graduation rate in the country and a 98% job placement rate, ATCC maintains a longstanding reputation as an academic institution of excellence. The campus is located in Alexandria, Minnesota, in the heart of lake country in West Central Minnesota. The city population is 14,382 within city limits, but the unique layout of over 300 lakes in the county makes the service area closer to 35,000 people. Located 2 hours Northwest of Minneapolis/St. Paul and 1 ½ hours Southeast of Fargo, ND, Alexandria is easily accessible on I-94. In addition to the strong and diverse local economy featuring manufacturing, healthcare, education, service, retail, and tourism, the region features a quality of life and access to infrastructure that few micropolitan communities (populations of 10,000-50,000) can rival. Alexandria is home to a thriving downtown district, excellent trails, plenty of arts, museums, parks, wineries, breweries, and a whiskey distillery. Paired with diverse year-round outdoor activities and more lakes than you can count, Alexandria is a small town that feels big. Alexandria College is a member of the Minnesota State colleges and universities system. With 33 colleges and universities across 54 campuses, Minnesota State is the largest provider of higher education in the state of Minnesota and the fourth largest system of higher education in the United States. **Benefits Information:** At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously. **Desired Start Date:** 01-29-2025 **Position End Date:** **Open Date:** 12-19-2024 **Close Date:** 01-08-2025 **Posting Contact Name:** Renae Rae Kasper **Posting Contact Email:** qu6758zi@minnstate.edu