Our Company
We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The team
Hitachi Digital Services Vietnam is part of a 300 strong global delivery network, supporting Hitachi Digital Services around the globe. Our employees collaborate with teams in Japan, India, Portugal, and the US, servicing customers worldwide and working on a huge variety of projects. From cloud migration to digital modernization and advanced analytics, offering operational excellence, agile delivery, and plenty of energy to work on huge transformation projects for our customers.
The role
We are looking for experienced Office and Intune Team Leads to oversee Office 365 services, Exchange On-Prem, and Unified Endpoint Management (UEM) solutions. This role requires strong leadership, security expertise, and Japanese language proficiency (N2 or higher).
Administration and support of Office 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Power BI. Manage and configure Exchange On-Premises environments, including server maintenance, migrations, and hybrid Exchange configurations. Design, implement, and manage user accounts, licensing, and security policies across Office 365 applications and Exchange On-Premises. Configure and enforce advanced security features such as multi-factor authentication (MFA), data loss prevention (DLP), and conditional access policies across Office 365 and Exchange. Troubleshoot and resolve complex issues related to Office 365 applications, Exchange On-Prem, and other related services to ensure high availability. Develop and maintain automated workflows, reporting, and PowerShell scripts to streamline administrative tasks and improve operational efficiency. Manage and configure UEM (Unified Endpoint Management) solutions (e.g., Intune, Workspace ONE, or similar) for device management across multiple platforms (Windows, iOS, Android, macOS). Oversee the deployment, configuration, and management of devices, applications, patches, and updates through UEM tools, ensuring security and compliance. Collaborate with IT and security teams to enforce company-wide security policies, compliance standards, and best practices across both Office 365, Exchange On-Prem, and managed endpoints. Provide escalated technical support for Office 365, Exchange On-Premises, UEM-related device issues, and end-user queries, ensuring effective troubleshooting and resolution.
What you’ll bring
6–10 years of experience in Office 365, Exchange On-Prem, and Intune/UEM management. Strong knowledge of security policies, compliance, and automation. Experience in IT leadership or senior technical roles. Fluency in Japanese both verbal and written (N2 or higher) is required. Fluency in English both verbal and written, with the ability to explain technical issues to non-technical users. Based in Tokyo, Japan or willing to relocate.
About us
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
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Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.