NY HELP No Agency Higher Education Services Corporation Title Office Assistant 1 Occupational Category Clerical, Secretarial, Office Aide Salary Grade NS Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $17 to $17 Hourly Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 99 Washington Ave City Albany State NY Zip Code 12110 Duties Description DESCRIPTION OF JOB DUTIES: Duties include but are not limited to:1. Review collateral documentation received from lenders and update the Debt Management and Collection System.2. Request Promissory Notes and storage location documentation from lenders/servicers.3. Review loans eligible for mandatory assignment to the federal government. Process corrections for accounts that fail edits. Prepare files to be sent to the U.S. Department of Education.4. Maintain, update and correct various spreadsheets, reports, and databases. 5. Prepare routine reports or assist others in the preparations of reports, following established guidelines. 6. Perform various clerical or office assistance tasks such as scanning documents and verifying accuracy of data from scanned documents. 7. Receive, screen, review, and verify documents, forms, promissory notes, and other documents for completeness, content, and accuracy. 8. Review monthly General Ledger Account reconciliations to follow up on and resolve outstanding issues.9. As needed and as directed, contact various internal and external parties to obtain information.10. Enter data and information into and retrieve data and information from computerized systems.11. Assist in gathering or compiling data for reports, tables, or other products. 12. Process incoming and outgoing mail.13. Filing, faxing, and scanning.14. Other duties as assigned. Minimum Qualifications PREFERRED QUALIFICATIONS:• Proficient in Microsoft Office • Work independently • Be Detail Oriented• Use effective time management• Be able to communicate efficiently verbally and in writing• Offer constructive feedback and provide suggestions to improve current procedure• Using the skills above would allow new staff to research and resolve account issues. Additional Comments METHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at resumes@hesc.ny.gov by the filing deadline listed in this posting. Please include Vacancy # 3899NYS is an equal opportunity employer.Benefits of Working for NYSGenerous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Fourteen (14) paid holidays annually, plus two (2) floating holidays• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for CSEA or PEF; up to eight (8) days of paid sick leave annually for M/C• Up to three (3) days of professional leave annually to participate in professional development• Initially positions will work full-time in the office and a hybrid telecommuting schedule of up to 50% remote work can be discussed with the hiring manager during the interview .Health Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more. Some positions may require additional credentials or a background check to verify your identity. Name Higher Education Services Corporation Telephone 5184747556 Fax Email Address resumes@hesc.ny.gov Address Street 99 Washington Ave City Albany State NY Zip Code 12110 Notes on Applying METHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at resumes@hesc.ny.gov by the filing deadline listed in this posting. Please include Vancany # 3899