Office Assistant 1 (Stores/Mail), SG-06 Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. WORK SCHEDULE: Monday - Friday, 8:00 a.m. - 4:15 p.m. Please submit a cover letter, resume, and contact information for three professional references including at least two past/current supervisors. + PLEASE NOTE: References will be contacted at the time of on-campus interviews. If you received a canvass letter, you must respond to the canvass in ELMS, OR scan and upload your canvass letter, OR return your canvass letter by mail. We are accepting applicants for NYS HELPS non-competitive appointments, you do not need to be on the Office Assistant 1 (Stores/Mail) list to be appointed. You must meet the qualifications as outlined in the “Required Qualifications” section. For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Vacancy Announcement Position Information Campus Title Office Assistant 1 (Stores/Mail), SG-06 Department Mail Services Position Summary HIGHLIGHTS SUNY Geneseo is looking for a new team member to provide excellence in service to the College community. In this position, you will strive to ensure timely, accurate, and cost-effective mail services that meet the needs of the College’s students, faculty, and staff. This includes processing all incoming and outgoing mail in a timely, reliable, and confidential manner. You will be responsible for providing courteous, efficient, and accurate customer service to all faculty, staff, and students. You will adopt cost-effective measures where appropriate and adhere to policies and procedures established by the United States Postal Service. Required Qualifications MINIMUM QUALIFICATIONS Candidates must have a permanent appointment in an Office Assistant 1, SG-06 (Stores/Mail), classified position; be reachable for appointment on the current NYS Civil Service canvass list for SUNY Geneseo’s area location for an Office Assistant 1, SG-06 (Stores/Mail) position; or be transfer eligible. OR NY HELPS : There are no minimum education or experience requirements for this title. NYS Preferred Lists candidates have preference. Preferred Qualifications OPERATING NEEDS + A valid driver’s license + Familiarity and experience with commonly used computer software applications + High level of interpersonal skills and organization Posting Details Posting Details Posting Number C485 Number of Vacancies 1 Line # to be filled 43127 Full or Part-time Full-Time Appointment Type Contingent Permanent Job Posting Date 03/26/2025 Job Posting Closed Date 04/10/2025 Salary Minimum of SG-06: $36,232 Special Instructions to Applicant WORK SCHEDULE : Monday – Friday, 8:00 a.m. – 4:15 p.m. Please submit a cover letter, resume, and contact information for three professional references including at least two past/current supervisors. + PLEASE NOTE : References will be contacted at the time of on-campus interviews. If you received a canvass letter, you must respond to the canvass in ELMS , OR scan and upload your canvass letter, OR return your canvass letter by mail. We are accepting applicants for NYS HELPS non-competitive appointments, you do not need to be on the Office Assistant 1 (Stores/Mail) list to be appointed. You must meet the qualifications as outlined in the “Required Qualifications” section. For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. About SUNY Geneseo Mission Statement We are a distinctive public liberal arts college that welcomes and inspires students to develop their knowledge and skills to build a better world. Our supportive, inclusive community is exceptional in cultivating creativity, engagement, and discovery. We find strength in diversity, joy in growth, and fulfillment in lifelong learning. Vision We will cultivate a distinctive, equity-centered, public honors college experience that propels learners to positively impact society. Values The Geneseo campus community is guided by our beliefs in and commitments to the following values: + Learning: Embracing high expectations for intellectual inquiry, critical thinking, scholarly exploration, and personal growth. + Creativity: Empowering a spirit of innovation that inspires intellectual curiosity, self-expression, and problem-solving. + Belonging: Welcoming a diverse campus community that supports and celebrates different identities, promotes equity and inclusion, and respects the ideas and contributions of each individual. + Civic Engagement: Encouraging active participation grounded in self-reflection, empathy, and an ethical commitment to the common good of our local and global communities. + Sustainability: Building a culture of well-being that integrates and applies principles of environmental, social, and economic stewardship informed by an understanding of the past and our obligations to the future. Equal Employment Opportunity/Affirmative Action Employer SUNY Geneseo is committed to fostering a diverse community of outstanding students, faculty, staff, and administration. We recruit, hire, train, and promote persons in all positions and ensure that all other personnel actions are conducted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability, genetic information, or any other protected characteristic. Applicants, students, employees, and other members of the College community (including vendors, visitors, and guests) are protected from illegal forms of harassment or retaliation based upon a protected characteristic. To request accommodation or assistance for job-related duties or the employment application process, please contact the Office of Diversity and Equity at (585) 245-5020 or email ode@geneseo.edu (ode@geneseo.edu%3Code@geneseo.edu%3E) . Find out more about our Community Commitment to Diversity, Equity, and Inclusion! (https://www.youtube.com/watch?v=0E28zJDeYTU) Background Investigation Statement SUNY Geneseo is committed to fostering a diverse community of outstanding students, faculty, staff, and administration. We recruit, hire, train, and promote persons in all positions and ensure that all other personnel actions are conducted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability, genetic information, or any other protected characteristic. Applicants, students, employees, and other members of the College community (including vendors, visitors, and guests) are protected from illegal forms of harassment or retaliation based upon a protected characteristic. To request accommodation or assistance for job-related duties or the employment application process, please contact the Office of Diversity and Equity at (585) 245-5020 or email ode@geneseo.edu (ode@geneseo.edu%3Code@geneseo.edu%3E) . Find out more about our Community Commitment to Diversity, Equity, and Inclusion! (https://www.youtube.com/watch?v=0E28zJDeYTU) Clery Statement Applicants interested in positions may access the Annual Security Report( ASR ) for the College at www.geneseo.edu/police. The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Geneseo University Police Department at 585-245-5651. Quick Link for Postings https://jobs.geneseo.edu/postings/5180 Job Duties/Responsibilities Job Duties/Responsibilities Job Duty/Responsibility Function 1: Handle and Process Incoming Student Packages + Receive, assign and distribute all student packages with SQBX mail package tracking software + Utilize SQBX software to validate parcel packages as they are received, assign those packages to students, send email notifications to the students, and create an internal barcode for tracking and electronically verifying student signatures upon release of the packages to them + Perform searches on tracking numbers and student names. + Regularly sort, store and retrieve student packages using alphabetical shelving and parcel lockers. Percentage Of Time 35% Job Duty/Responsibility Function 2: Handle and Process Incoming Mail + Receive, sort, and distribute all incoming mail from USPS , UPS , Fed-Ex, DHL and on-campus mail to faculty, staff and students. + Sort faculty and staff mail by department + Operate mail van for delivery and pick-up of faculty and staff mail on campus. + Student mail will be sorted and then put into 5,000+ individual mailboxes. Percentage Of Time 30% Job Duty/Responsibility Function 3: Provide Customer Service + Provide customer service and assist students, parents, faculty, and staff with any mail related questions that may arise + Develop knowledge and competency on mailroom processes and procedures to assist customers. + Greet all customers pleasantly, listen to their needs thoroughly and respond appropriately. Percentage Of Time 15% Job Duty/Responsibility Function 4: Handle and Process Outgoing Mail + Process all outgoing faculty and staff mail using a digital mail meter as a backup for the Office Assistant 2 and Mail Services Supervisor as necessary. + Delivery outgoing mail daily to the Geneseo Post Office. Percentage Of Time 10% Job Duty/Responsibility Function 5: Supervise, train, and assist student employees + Train Mail Services student employees on incoming student packaging handling, including how to operate package tracking software and customer service expectations Percentage Of Time 5% Job Duty/Responsibility Function 6: Student Mailbox Maintenance + Periodically provide maintenance to student mailboxes by changing combination locks ad reassigning mailboxes. Percentage Of Time 5% Supplemental Questions Required fields are indicated with an asterisk (*). + * Do you have permanent appointment in an Office Assistant 1 (Stores/Mail), SG-06 title, are reachable on the NYS Civil Service canvass list for SUNY Geneseo's area location for this title, or are you eligible for appointment to the Office Assistant 1 (Stores/Mail), SG-06 title via transfer? Please Note: NYS Preferred Lists candidates have preference. + Yes + No + * Do you have a valid driver's license? + Yes + No Applicant Documents Required Documents + Resume + Cover Letter/Letter of Application Optional Documents + Canvass Letter