With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

Associa is now hiring an Office Assistant to support its thriving HOA community in the Fredericksburg, VA area.

\n

\n

Daily responsibilities:

\n

\n\nWork hours: 8:30am - 5:30pm.\nMeet and greet homeowners, visitors, guest, members of the Board of Directors, maintenance contractors and vendors.\nManage Phones, daily emails, mass emails, and all correspondence.\nResearch and respond to inquires.\nConduct resale and compliance inspections.\nSchedule and coordinate maintenance contractors and vendors onsite.\nCreate and mail out HOA Violation notices.\nAssist in preparing hearing letters.\nAssist homeowners in completing and submitting architectural review applications.\nAssist in reviewing and approving invoices.\nIssue and activate pool and club house passes.\nSchedule and send out board meeting reminders.\nAssemble documents for board packets.\nOther duties as directed.\n\n Requirements\n2+ years of office assistant or clerical experience in a corporate setting with experience in the single-family, multi-family, vacation rental, or hospitality industries preferred.\nExcellent communication skills (written and spoken) and conflict resolution techniques.\nService driven, Customer focused, and Team oriented.\nProficient in MS Office Products (Word, Excel, and Outlook).\nAbility to manage multiple projects, prioritize and re-prioritize tasks.\nProactive, takes initiated, and attention to detail.\n\n

\n

\n

\n

\n

#LI-PK1

\n

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.