What you’ll do

Responsible in welcoming guests in the Loft office; assisting government agencies during site inspections Coordinate with Accounting team and on-site team in relation to paid client bookings Oversees overall guest experience, sorts mail and answers direct phone calls / provide general support to guests Coordinate and arrange the Company service schedule for onsite and offsite meetings of the employees Respond to client / guest inquiries Oversee all client bookings (new bookings, rescheduling, cancellation, and the like) Build community relationship with our Lofters, VO clients, TaoCrowd Partners, and 99ers Ensure queries and concerns from internal and external parties (e-mail, SMS and calls) are addressed professionally and promptly Work closely with the Loft and other Divisions such as Money Matters, Launchpad, P&C, and other internal teams to provide support as needed Coordinate and work alongside other departments, especially the custom buildout vendors, initializing new projects that are relevant to the company’s growth Manages the 3rd party vendors installation and construction; performs audits to make sure that everything stipulated in the contracts were performed by the contractors Oversees general site operations and gives reports to the management Resolve space and/or onsite issues and escalate to management when necessary Monitor and keep track of project status and provide updates accordingly Generate relevant reports as needed Other duties that may be assigned by Site Operations Team Lead Maintain an effective and organized filing system, and ensure that documents (both hard and soft copies) are readily available when needed Manage online and physical filing systems Work setup and schedule: Onsite from Mondays to Fridays (9 am to 6 pm)