LIFE IS SHORT. DO WORK THAT MAKES A DIFFERENCE. BCA Financial Services, Inc. is seeking a full-time Office Assistant for our Customer Experience department. This is a great career opportunity for a detail-oriented person with exceptional oral and written communication skills.  Essential Functions: + Answer incoming calls, direct them to the appropriate individual or department, and take messages as needed. + Receive deliveries and visitors, manage visitor access, and maintain logs + Voice mail and e-mail retrieval and subsequent transcription to logs and accounts + Mail management to include preparation of outbound physical mail pieces and processing and distribution of inbound physical mail pieces, including facsimiles + Postage management, maintaining an adequate supply of physical and electronic postage and maintaining records of purchase and use + Image electronic and paper media to BCA’s proprietary imaging system referred to as B-Cat + Retrieval of information and transcription to accounts to assist in downstream processes Job Requirements + Required to work from our office located at 18001 Old Cutler Road, Miami, FL 33157 + High school diploma or equivalent + Previous experience working in an administrative support role + A working knowledge of patient co-pays, deductibles, financial assistance and/or charity care, hospital billing, and medical insurance would be a plus + Customer service mindset + Strong organizational skills and attention to detail + Demonstrated flexibility to adapt to shifting demands and competing priorities + Exceptional reading, writing and oral communication skills Salary & Benefits: + Monday through Friday work schedule + Business casual work environment + Medical, GAP, Dental, Vision, and Voluntary Life Insurance + 401k - with a company match! + Paid Time Off and Paid Holidays + FREE Parking! BCA Financial Services, Inc. is an Equal Opportunity Employer Keyword Search: customer service, administrative assistant, office support, accounts receivable, disputes, disputes resolution, customer experience, admin, admin clerk, office assistant, receptionist, assistant, data entry, medical administrative assistant, healthcare administrative assistant, medical receptionist, healthcare receptionist,      Powered by JazzHR