+ JOB DESCRIPTION DETAILS + Job Summary : + Performs a wide variety of clerical and front-desk receptionist duties in a cordial and service-oriented manner. Serves as a main point of contact for triaging general inquiries and communications pertaining to the department. Assists the hospital nurses, technologists, and physicians in ensuring safe, efficient patient transports on Nursing Units and within the Radiology Department, and provides assistance in reception and phone duties within the department. + Education : + High school diploma or equivalent. + Registration/Certification/Licensure : + None + Experience : + Position requires two years’ experience in a medical setting. Knowledge of medical terminology and previous experience in transcription and/or medical office administration, preferred. + Other Requirements : + Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements. + Effectively apply critical thinking skills to perform job duties. + Displays excellent communication skills and acts in a professional manner in person, on the telephone, and in writing with patients, providers, radiology staff, radiologists, and other clinical and non-clinical staff. Promotes a positive service environment. + Effectively advocates for quality patient safety and satisfaction as a daily practice. + Demonstrated proficiency of computer skills necessary to effectively complete position requirements. + Ability to work independently, prioritize concurrent projects, meet deadlines, follow through with deliverables, and produce quality work.