At NovaCare Rehabilitation, we foster a vibrant and inclusive culture that puts patients at the heart of everything we do. Our office assistant plays a pivotal role in creating and maintaining this culture, ensuring that every patient, family member, and caretaker feels valued and supported. We believe in the power of exceptional customer service, and our office assistant excels at delivering just that. Join our team and become a part of our dynamic and patient-focused culture, where every individual is encouraged to thrive and make a difference.
Responsibilities
Essential Functions
Answer and direct telephone calls, schedule, and coordinate patient appointmentsObtain and verify patient information in order to maintain accurate patient files, electronic medical records (EMR) and billing system information.Prepare patient intake forms prior to appointments to ensure timely service.Provide excellent customer service meeting and greeting patients, family members, and visitors and answer any questions or offer assistance as neededHelp to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center. As well as ensuring patient care materials are readily available and kept orderly.Ensuring compliance with healthcare regulations and company policiesAssist Patient Service Specialist with faxing and filing as neededMaintain inventory and stock new inventoryKeep all linens and restroom products fully stockedMaintain disinfectant spray bottles for gym for patients and membersDetails/Schedule:
Center Location: Ardmore, PAType of Employment: Full TimeHours: Weekdays (7am-7pm), 2 to 3 evenings per weekSalary: Starting at $16.00/hr pending experience Full Medical and Dental Benefits: No. Qualifications
Minimum Qualifications:
High School Diploma or GEDRequired Skills/Abilities:
Good organizational skillsPhysical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAbility to speak and hear sufficiently to understand and give directions Additional DataSelect Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.