Description We are offering a short term contract employment opportunity for an Office Assistant in the Healthcare/NHS industry in Waukesha, Wisconsin. As an Office Assistant, your key role will be to provide administrative support, manage and process customer information, and maintain precise records. You will be instrumental in ensuring the smooth operation of our office and the proficiency of our services. Responsibilities: • Efficiently and accurately process and categorize customer information. • Manage incoming faxes, identifying and indexing them to the appropriate file. • Operate data capture equipment safely and handle digitized documents import into the document management system. • Adhere to HIPAA and other sensitive data regulations, policies, and procedures. • Participate in document scanning and imaging processes. • Handle incoming mail and faxes, ensuring they are sorted and allocated correctly. • Assist in photocopying original two-sided documents to convert to one-sided documents. • Retrieve images and search electronic sources or manual sources for information. • Follow established procedures and escalate for higher review when necessary. • Provide assistance to colleagues as needed to ensure team goals are met. Requirements • Minimum of two years experience in an office assistant role or similar position • Prior experience in the Healthcare/NHS sector is preferred • Proficient in answering inbound calls and managing client queries efficiently • Demonstrated ability to perform clerical duties such as scheduling appointments, maintaining records, and managing correspondence • Experience in filing and maintaining an organised filing system • Ability to manage and update mailing lists for effective communication • Proficiency in using a scanner for document management and record-keeping • Strong interpersonal skills and ability to work in a team-oriented environment • Excellent written and verbal communication skills • High level of accuracy and attention to detail • Ability to handle confidential information with discretion • Proficiency in Microsoft Office Suite and other office management software. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .