UPMC is excited to invite you to apply for the Office Assistant I position! This full-time role offers a day shift schedule of four days a week from 8 a.m. to 5 p.m., and one day a week from 9 a.m. to 6 p.m., with no weekends or holidays required. We are seeking a motivated individual eager to advance their career with UPMC and take advantage of opportunities for cross-training within the department. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:

Verify patient information and records in both the medical record system and computerized scheduling system. Schedule, coordinate, and reschedule patient appointments, and relay necessary messages to staff and providers. Greet and register patients in a courteous, prompt manner, providing instructions and directing them as needed, and perform check-in and check-out functions. Maintain a clean and orderly waiting area, including the beverage station and reading materials. Prepare patient charts in advance of upcoming appointments to ensure readiness. Answer and screen telephone calls, take messages, provide information, and address questions about appointments and testing. Update physician schedules regularly, ensuring accurate patient scheduling and appointment confirmations. Complete required paperwork, including encounter forms and referrals, and use the computer system to support billing processes. Comply with all UPMC Health System policies and procedures, maintaining strict confidentiality of medical records and data. Utilize financial management system modules for scheduling, information verification, charge entry, co-payment collection, and other related tasks.