Office Assistant I 2025-00137 Print (https://www.governmentjobs.com/careers/wyoming/jobs/newprint/4798335) Apply  Office Assistant I 2025-00137 Salary $15.66 - $17.40 Hourly Location Rock Springs, WY Job Type Permanent Full-time Job Number 2025-00137 Department Department Of Family Services Division Social Services Division Opening Date 01/17/2025 Closing Date Continuous FLSA Non-Exempt Job Classification BAAS03 + Description + Benefits + Questions Description and Functions Open Until Filled GENERAL DESCRIPTION: This position performs a wide range of administrative support duties to positively affect the smooth running of the office and to benefit both clients and coworkers. The Wyoming Department of Family Services’ work centers around three values + Safe at home; + Giving families opportunities for success; and + Supporting the people who support the families. Come, join the DFS family and support Wyoming families to remain safe at home! The State of Wyoming's total compensation package is excellent and includes: + Culture of public service and a commitment to work/life balance + Paid holidays, vacation and sick leave + Retirement investment options with employer contributions + Comprehensive Benefits package including Health, Dental, Life, Vision, Short Term Disability, and more with an employer contribution toward premiums + Longevity Pay Human Resource Contact: kristin.martinez@wyo.gov (jennifer.shirley1@wyo.gov) ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level. + Processes and reviews routine paperwork and/or enters data into a department log or database. + Maintains department records system, including filing, scanning, retrieving, archiving documents, researching files, etc. + Greets and directs a high volume of visitors, deliveries, and the general public. + Makes calls and answers telephones and may route calls to appropriate staff. + With appropriate information, responds to requests for information, makes referrals, and resolves customer complaints. This may involve research or agency-specialized knowledge. + Performs fiscal functions such as payment and tracking of economic & social services providers. + The specialized nature of the job may be required to train/guide others in an agency-specific process. Qualifications KNOWLEDGE: + Knowledge of word processing, spreadsheet, and email programs. + Knowledge of reviewing and editing documents for accuracy and completeness. + Knowledge of methods used to deal with the public tactfully. + Knowledge of telephone etiquette and coordinating telephone and visitor traffic. + Knowledge of preparation of records, reports, and correspondence. MINIMUM QUALIFICATIONS: Education: High School Diploma Experience: 0-2 years of progressive work experience (typically in Business Office Communications) OR Education & Experience Substitution: 1-3 years of progressive work experience (typically in Business Office Communications) Certificates, Licenses, Registrations: None Necessary Special Requirements PHYSICAL WORKING CONDITIONS: + Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. + Special physical demands are not required to perform the work. NOTES: + FLSA: Non-Exempt + All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant. Supplemental Information 049-Department of Family Services - Field Operations Clickhere (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure. URL:http://agency.governmentjobs.com/wyoming/default.cfm The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version. Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration. There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few! Click here (https://ai.wyo.gov/for-job-seekers) to learn more!