UPMC is excited to invite you to apply for the Office Assistant II position! This full-time role offers day shift hours from 7:30 a.m. to 4:00 p.m., with occasional travel required. We are seeking an individual with prior experience in a medical office setting who is passionate about delivering exceptional patient care. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:

Verify patient information and records in the medical record and computerized scheduling systems to ensure accuracy. Prepare patient charts for upcoming appointments and complete necessary paperwork, including encounter forms and referrals. Utilize the computer system to generate billing information and assist with the inpatient billing process. Maintain a clean and organized waiting area, including the beverage station and reading materials. Greet and register patients courteously, provide instructions and directions, and manage check-in and check-out processes. Answer questions about patient appointments and testing, screen telephone calls, take messages, and provide information. Schedule, coordinate, and reschedule patient appointments, and relay messages to staff and providers. Assist physicians with transcription and dictation, review for accuracy, process medical records release requests, and manage office supply inventory. Schedule diagnostic testing, obtain insurance authorizations, verifications, and referrals in a timely manner. Use automated financial management system modules for scheduling, information verification, entering charges, co-payment collection, and reconciliation.