Title: Office Assistant Location: Downtown HI 96813 Duration: 12 Months Description: The purpose of this position is to provide typing, clerical and outreach services to the client. This position assumes responsibility for ensuring harmonious relationships in conducting these activities and requires a high level of accuracy, computer literacy, organizing, planning, problem solving, decision-making and interpersonal skills to meet the requirements of the position. MAJOR DUTIES AND RESPONSIBILITIES: + Receives and screens all visitors as well as incoming and outgoing correspondence. Determines appropriate distribution of materials. + Receives calls from the public, determines appropriate response. Gives direct factual information in response to specific inquiries. Refers WIC participant calls to the local agency where they participate. + Receives calls and refers them to the appropriate State Agency staff + Creates, edits, prints, stores, retrieves, and deletes documents using word processing, spreadsheet and/or other software, in draft or final form, from rough or corrected copy where format and arrangement are not clearly indicated. + Prepares and reviews forms, records, reports, memos, and other documents for accuracy, completion, and conformance to established requirements, processes documents in accordance with established policies and procedures. + Composes routine correspondence and letters of acknowledgement. + Searches through a variety of paper and electronic files and records, extracts, compiles and summarizes information and prepares periodic and special reports. + Assists with cleaning of the office and disposal of materials no longer needed. + Facilitates mailings and shipping of materials per supervisor guidance. + Attends staff meetings and other meetings as required. + Must be able to lift and carry 25 pounds. + Maintain confidentiality when dealing with internal topics and when handling client’s personal information. REQUIRED PROFICIENCIES A. Knowledge + Correct English grammar, spelling, punctuation, and arithmetic. + Office practices. + Operation and maintenance of common office appliances and equipment (including computers, calculator, office duplicating and copying machines); Microsoft Office; Microsoft Outlook. B. Skills/Abilities + Demonstrate ability to type accurately at a speed of at least 30 words per minute. + Demonstrate comprehension when reading and hearing oral and written instructions. + Demonstrate ability to articulate thoughts in a clear, thorough, and succinct manner. + Perform arithmetic computations quickly and accurately. + Demonstrate proficiency in the following Microsoft software: Word; Excel; Outlook, PowerPoint; and SharePoint. + Demonstrate proficiency using some type of virtual meeting platform, preferably MS Teams. + Understand, interpret, and apply pertinent policies, procedures, laws, rules, and regulations. + Interact with others in a tactful and polite manner. + Organize workload, set work priorities, meet deadlines, and work independently.