Title:Office Assistant P/T Evening ID:5500-175 Department:Outpatient Location:Amityville Description Part-Time Evening Position$20-$22 HOURS: Monday, Tuesday, Thursday: 3p-9pmWednesday: 3p-8:30pFriday: 9a-5pm MAIN FUNCTION: To assist the Office Manager with daily operational needs of the facility. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Ensure that all clients are treated with dignity and respect. + Affirming care for Lesbian, Gay, Bisexual, Transgender and Questioning clients. + Assist with answering all calls, in a pleasant, professional manner, and transferring to the appropriate party or take a complete message. + No messages taken for clients, except for emergency calls. + Provide accurate information regarding all anonymous meetings, hot-line numbers and directions to facility. + Greeting new admissions, client families and visitors, monitor sign-in/out log and issue name tags. Enforce confidentiality rule. + Prepare outpatient mail for Seafield drivers. Distribute in-coming mail. + Miscellaneous typing tasks. + Sign-in/out personal body alarms. + Total daily deposits at the end of each work day. Generate and update Self-Pay/Co-Pay Ledgers on a daily basis to ensure client balances are up- to-date. + Collect payments and review balances with clients. + Run Medicaid cards on a weekly basis; the first and last day of each month and generate a report for the Office Manager of the Medicaid Pendings and problem accounts. + Keep track of Medicaid token for clients by entering name, date and # of tokens given to each client on a daily basis in a log book. + Assist Office Manager with creating schedules, updating groups and adding new staff schedules and discharging clients in computer. + Update Appointment Book on a daily basis keeping the schedule two weeks ahead at all times. + Input daily group sheets and individual sessions on a daily basis with totals faxed to fiscal at the end of each night along with verifying clinical staff members on the computerized system. + Input, update and track OASAS admission/discharge forms on a monthly basis. + Run group sheets on a daily basis. + Track urine drug screens on a daily basis by logging them in the appropriate manual. + Making new charts on all new admissions to outpatient and breakdown of discharged clients into manila folders. + Perform all other duties as assigned. COMPETENCY REQUIREMENTS: - Answering/Transferring of calls- Taking Messages- Knowledge of Voice Mail- Enforcing Confidentiality Law- Admission/Discharge Procedures- Computer Software Skills- Prioritizing Workload- Level of Independence EDUCATION & QUALIFICATIONS: Applicant must have a pleasant and congenial telephone manner and have a well groomed professional appearance. The individual being considered must have at least two-years experience in a similar capacity, which would demonstrate the applicant’s awareness of office procedures. The applicant must communicate well with the clients, staff and outside agencies. Typing 40 wpm.