JOB OPPORTUNITY ANNOUNCEMENT Job Title:              Office Associate (3 vacancies) Division:               Unclaimed Property Union:                   AFSCME Location:              Springfield, Illinois Salary:                  $47,664 - Pursuant to AFSCME Collective Bargaining Agreement Overview:  The Office Associate is a clerical position responsible for processing claims for Unclaimed Property and conducting all manner of communication needed to provide efficient services. It is the goal of this position to facilitate the return of unclaimed property to the rightful owners. Attendance is an essential function of this position. Duties and Responsibilities: + Serves as initial contact for incoming telephone calls and handles calls as appropriate. + Completes data entry of new claim information. + Communicates with co-workers, private citizens or their legal representatives via telephone, written correspondence or in person concerning claim/report status and/or proper completion of claim requirements. + Research database for properties for inclusion in claim. + Receives, processes, and distributes incoming communication as needed, e.g., US mail, certified/express packages, faxes, email, and telephone messages. + Performs clerical functions; including but not limited to filing and letter preparation. + Reviews and indexes claims to closure. + Performs other duties as required or assigned which are reasonably related to the duties enumerated above. Specific Skills: + Basic computer skills required. + Strong working knowledge of Microsoft Office. + High attention to detail and ability to work independently and as a team player in a deadline-oriented environment. + Ability to listen and communicate effectively and understand policies and procedures. + Strong organizational skills. + Ability to maintain satisfactory working relationships and communicate effectively with all levels of staff and the public Education and Work Experience: Associate degree desired; two (2) or more years related office experience, and two (2) years independent business experience; OR any equivalent combination of experience and training that provides the required knowledge, skills, and abilities to carry out the duties of the position. Application Process:  Please visit  https://illinoisstatetreasurer.applytojob.com/apply  to apply by completing the online application, upload a resume and letter of interest.   Posting from 09.24.24-10.4..24     Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job related medical condition or disability. Powered by JazzHR