Office Associate I Machias , Maine , United States | Administrative & Office Support | Full-time Apply by: Feb. 20, 2025 Apply with Linkedin Apply Department of Health and Human Services (DHHS)Opening Date:February 6, 2025Closing Date: February 20, 2025 Job Class Code:6540 Grade:11 (Administrative Svcs) Salary:$17.04 - $23.52 per hourPosition Number:02022-7895Location: We have an anticipated vacancy in our Machias office. Core Responsibilities: As an Office Associate I, you will process a high volume of payments. You will work independently in a high volume, fast-paced environment. Your typical duties will include: • Reviewing payments received and process payments out to the correct person while ensuring compliance with applicable procedures, policies, federal requirements and state statutes. • Responsible for answering telephones, photocopying, faxing and delivering faxes as needed and processing incoming mail for OCFS. • Responsible for correctly maintaining files and records, including records transferring in and out of the office, and records send to archives. A master list of all case records must be kept and updated on a regular basis. • Responsible for maintaining office supplies and ordering new supplies as necessary. • Responsible for entering data into Katahdin. Minimum Qualifications: To qualify, your background must include training, education, or experience in office and administrative support work that demonstrates: • Competency in applying a solid knowledge of modern office practices to perform complex office support tasks that are similar in nature. • The ability to use independent judgment in handling exceptions to established work assignments, priorities, and schedules. The background of well-qualified candidate will demonstrate experience in the following areas: 1. Prior experience working directly with children and families in a social services setting. 2. Skilled in the use of standard workplace applications (MS Word, EXCEL, Outlook, SharePoint, etc.). 3. Adapting to emerging demands, special requests and evolving processes. 4. Detail-oriented. 5. Excellent customer service skills, including effective customer communication skills. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart. Agency information: TheDepartment of Health and Human Services (https://www.maine.gov/dhhs/) (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office of Child & Family Services (OCFS), within DHHS, is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine. Application Information: Please submit all documents or files in PDF format. To apply, please upload a recent resume and cover letter addressing each of the preferred skills/experience areas above. For additional information about this position please contact Ian Spencer, Adoption & Licensing Supervisor at 207-664-1430. To request a paper application, please contact Mandy.Hernandez@Maine.gov Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: + Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. + Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. + Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). + Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). + Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receivesix weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act (https://www.maine.gov/bhr/state-employees/workplace-posters) . State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) . Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.