UPMC University of Pittsburgh Physicians is hiring a Full-Time Office Coordinator to help support Horizon Neurology.

Hours: Monday through Friday, daylight hours. Some evening and weekend needs for urgent issues that would need addressed during non-office hours.

Location: Greenville. Travel between Greenville, Jameson, and Hermitage offices required.

Department Details: Free parking! This is a small office with great providers.

 

See what being an Office Coordinator can do for UPMC and what UPMC can do for you – it’s more than just a job!

 

What Can You Bring to UPMC?

Contribute to UPMC’s mission of Life Changing Medicine Set the standards for the level and quality of care  Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. Demonstrate a commitment to the community and to your health care profession

 

What Can UPMC Do for You?

A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave Competitive pay for the work that you do

Purpose:
The Office Coordinator manages the front office staff in collaboration with the Practice Manager. Coordinates front office scheduling and staff assignments. Serves as resource to address patient, family, staff, or Physician needs or concerns.

Responsibilities:

Obtain accurate demographic, next of kin, insurance information including referrals/authorizations. Ensure patient scheduling is accurate. Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable. Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable. Manage front office staff in practice. Work closely with manager to ensure specific needs are met. Coordinate scheduling and staff assignments. Work denial work queues in conjunction with the CBO. Ensure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes. Oversee orientation/training including cross training to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads. Compile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels. Ensure a positive customer service atmosphere and interactions in office areas through ongoing training/development/monitoring of staff. Seek physician/staff feedback to ensure interactions are appropriate. Investigate/resolve customer complaints. Collaborate with manager in selecting, monitoring and evaluating front office staff.