Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

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Housekeeping Office Coordinator

SUMMARY

The Housekeeping Office Coordinator position is responsible for providing office coverage and clerical support to the Housekeeping department and Director of Housekeeping at all times; monitoring property management systems, updating room statuses and providing other administrative duties. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

Answering and directing all incoming phone calls in a courteous, efficient manner to ensure ultimate guest satisfactionDispatching all internal and external customers and Housekeeping needs to departmental staffProducing daily assignment sheets and boardsMonitoring and updating room statuses in hotel property management systemEntering Engineering work orders into HotSOS SystemsCompleting all necessary paperwork and other administrative dutiesAssisting in maintaining high morale level in the department by displaying a positive attitude

QUALIFICATIONS

High school or equivalent education requiredMust possess proficient computer skills, including, but not limited to, Microsoft Word, Excel, Outlook, PowerPoint and DelphiMinimum of two years’ experience in customer serviceAbility to communicate clearly and speak, read, write and understand EnglishPrior hospitality experience preferred

PHYSICAL REQUIREMENTS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 8 hours a day. Walking and standing are occasionally required. Must be able to lift up to 15 lbs. on a regular and continuing basis. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.