DUTIES AND RESPONSIBILITIES:
• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service.
• Answers and responds to incoming calls.
• Supports Customer Service Center when necessary by covering breaks and lunch breaks.
• Completes all phases of the reconciliation process; performs bookkeeping duties including preparing and proofing daily deposit slips and balancing accounts receivables.
• Monitors cashier accountability, researches and reports problems/shortages to the Service Operations Manager and Store Director.
• Partners with the Division Loss Prevention and front end management team to resolve cash and other shrink issues.
• Maintains sales book, reports daily and/or weekly sales information to the Store Support Center.
• Reports schedule violations to the Store Director and appropriate department manager in a timely manner.
• Reviews internal and external applications, conducts screening interviews and coordinates department manager interviews.
• Administers the Job Posting Program, manages pre-employment drug testing and tax credit process.
• Completes the new hire process, coordinates training, and conducts orientation and other training programs.
• Coordinates and maintains all aspects of the hiring process:
o Computer assisted application and hiring process
o Attending in-store and outside recruiting activities
o Maintains all in-store recruiting materials, applications, policy sign off forms, etc.
o Retains records of interview and hiring process
• Orders and assigns uniforms, name badges and office supplies.
• Handles outgoing/incoming mail, Administrative Coordinator e-mail account and maintains office files.
• Updates breakroom Human Resource information/communication boards and legal compliance posters.
• Serves as liaison between the Human Resources, Payroll, and Benefits Departments:
o Handles payroll and benefits administration issues.
o Works with Store Director and Human Resources representatives in regards to personnel issues.
• Submits and processes payroll on a timely basis. Maintains all Time and Attendance Reports, Correction Forms, schedules and personnel records in compliance with Company guidelines.
• Coordinates, inputs and tracks leave/return from leave paperwork, processes reinstatements, termination, and personnel status changes.
• Maintains and retains Employee HR Records securely and keeps medical files separate from employee personnel files.
• Ensures compliance with records retention policy requirements.
• Ensures that minor employees are scheduled and working in compliance with state laws.
• Ensures compliance with HIPAA and confidentiality required under federal and state law.
• Coordinates recognition programs.
• Ensures proper cleanliness and neat appearance of the office area.
• Other necessary and required duties.

PHYSICAL AND GENERAL REQUIREMENTS:
• Must sit and/or stand for long periods of time, move, bend, stoop, kneel, twist and turn frequently. Must reach, lift and maneuver items of varying dimensions and sizes up to 40 lbs.
• Manual dexterity and good eye-hand coordination are necessary.
• Strictly adheres to confidentiality requirements.
• Thorough knowledge of cash balancing, cash handling, company policies, benefits, scheduling tools, payroll processing procedures, hiring, training and new employee orientation is required.
• Must work efficiently through organizational and problem-solving skills.
• Requires knowledge of one and two step math calculations and basic computer skills.
• Operates calculator, telephone, computer software and electronic ordering equipment.
• Must possess good written and verbal communication skills as well as leadership skills, while demonstrating an understanding of Company Core Values as reflected in personal and professional conduct.
• Must be friendly, courteous, sensitive and maintain professional demeanor in interactions with customers, co-workers and vendors.
• Must concentrate and adjust to interruptions well, work independently, and take initiative.
• Good attendance is required,
• Must comply with appropriate grooming and dress code standards.
• Mental alertness is necessary to ensure safe and accurate completion of work activities.
• Must utilize cleaning supplies.
• May be required to work nights, weekends and holidays. Scheduled hours will vary.