Work where every moment mattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob Description The Office Coordinator is responsible for managing the daily operations of the practice and performing a variety of administrative functions related to the daily operations of the practicemiddot Supervises the administrative and clinical staff and practice operations including scheduling work flow service delivery and employee performancemiddot Serves as primary resource to office staff on administrative matters including but not limited to patient flow office operations customer service health insurance billingcoding requirements and EMR functionality and utilizationmiddot The Office Coordinator assists the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information adjusting the patient schedule as needed scheduling and coordinating urgent care with other resources within practices and releasing health information in accordance with HIPPA requirementsmiddot Insure that all staff members communicate and interact with patients in a courteous respectful and businesslike manner Holds staff accountable for customer service standards intercedes and takes appropriate action when incidents occurmiddot Insure that all staff members comply with HIPAA requirementsmiddot Maintain and adjust staff schedules to compliment practice provider schedulesmiddot Responsible for processing all new patients into the practice maintaining contact and acting as the patientrsquos primary resource and contact as they are brought into the practicemiddot Assists the Office andor Practice Manager in developing and maintaining departmental budgetsmiddot Communicates with staff regarding new policies and procedures changes in billing and insurance policies and any other issues related to the operation of the practicemiddot Processes time workedattendance into Kronos for office staff Manages and coordinates vacation and personal time off to insure minimum disruption of practice operationsmiddot Responsible for ensuring adherence to organizational policies procedures and regulatory standardsmiddot Interviews candidates and makes hiring decisions in conjunction with the Office andor Practice Managermiddot Acts as a liaison to regarding daily operations and staff communicationmiddot Travel to satellite locations as neededWork where every moment mattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob Description The Office Coordinator is responsible for managing the daily operations of the practice and performing a variety of administrative functions related to the daily operations of the practicemiddot Supervises the administrative and clinical staff and practice operations including scheduling work flow service delivery and employee performancemiddot Serves as primary resource to office staff on administrative matters including but not limited to patient flow office operations customer service health insurance billingcoding requirements and EMR functionality and utilizationmiddot The Office Coordinator assists the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information adjusting the patient schedule as needed scheduling and coordinating urgent care with other resources within practices and releasing health information in accordance with HIPPA requirementsmiddot Insure that all staff members communicate and interact with patients in a courteous respectful and businesslike manner Holds staff accountable for customer service standards intercedes and takes appropriate action when incidents occurmiddot Insure that all staff members comply with HIPAA requirementsmiddot Maintain and adjust staff schedules to compliment practice provider schedulesmiddot Responsible for processing all new patients into the practice maintaining contact and acting as the patientrsquos primary resource and contact as they are brought into the practicemiddot Assists the Office andor Practice Manager in developing and maintaining departmental budgetsmiddot Communicates with staff regarding new policies and procedures changes in billing and insurance policies and any other issues related to the operation of the practicemiddot Processes time workedattendance into Kronos for office staff Manages and coordinates vacation and personal time off to insure minimum disruption of practice operationsmiddot Responsible for ensuring adherence to organizational policies procedures and regulatory standardsmiddot Interviews candidates and makes hiring decisions in conjunction with the Office andor Practice Managermiddot Acts as a liaison to regarding daily operations and staff communicationmiddot Travel to satellite locations as neededmiddot High school diplomamiddot AssociateBachelorrsquos Degree andor appropriate certification preferredmiddot Previous managementsupervisory or leadership experience preferredmiddot Strong communications skills and experience in a leading role requiredmiddot Ability to improve quality and productivity by identifying improvement opportunitiesmiddot Knowledge and behaviors required to meet age specific patient needs eg Pediatrics Adolescents and Geriatrics preferred We take great care of careers With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentmiddot High school diplomamiddot AssociateBachelorrsquos Degree andor appropriate certification preferredmiddot Previous managementsupervisory or leadership experience preferredmiddot Strong communications skills and experience in a leading role requiredmiddot Ability to improve quality and productivity by identifying improvement opportunitiesmiddot Knowledge and behaviors required to meet age specific patient needs eg Pediatrics Adolescents and Geriatrics preferred We take great care of careers With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment