Office Coordinator (Rooms & Sales & Marketing)
Hyatt
**Description:**
Join us for this incredible opportunity to be part of our team as a Front Office & Sales & Marketing Administrative Assistant at Park Hyatt St. Kitts.
The Front Office and Sales &Marketing Administrative Assistant is a vital member of our team, providing administrative support to both the Front Office and Sales team. This role requires a proactive, motivated, and organized individual who is eager to take on additional responsibilities and contribute to the success of the hotel. The ideal candidate demonstrates exceptional customer service and communication skills, multitasking abilities, a friendly demeanor, time management skills, self-motivation and pro-active planning.
Key responsibilities include but are not limited to:
+ Act as the primary point of contact for incoming calls, walk-in inquiries, and general guest requests at the resort.
+ Provide administrative support to the Sales Team, including scheduling, correspondence, document preparation and invoices.
+ Coordinate and assist with special projects and events as assigned.
+ Assist Sales Managers with coordination of VIP Site , reservations, and arrange amenities for VIP guests.
+ Maintain organization and tracking of administrative tasks, ensuring timely completion of projects and reports.
+ Assist with the preparation and distribution of reports, proposals, presentations, updating spreadsheets.
+ Ensure seamless communication and collaboration within the Front Office & Sales team and other departments.
+ Uphold high standards of customer service and problem-solving to enhance guest and client satisfaction.
+ Follow-up with projects and tasks assigned to ensure completion and deadlines.
+ Order supplies as needed.
+ Process purchase requisitions and manage invoices.
**Qualifications:**
+ Proven ability to multitask and manage time efficiently in a fast-paced environment.
+ Strong written and verbal communication skills with a professional demeanor.
+ Exceptional attention to detail and organizational skills.
+ Proficiency in Microsoft Office Suite and other relevant software programs.
+ Previous experience in administrative or customer-facing roles, preferably in hospitality, is a plus.
+ A friendly and approachable attitude with a strong focus on teamwork and collaboration
**Primary Location:** Caribbean Islands-Saint Kitts
**Organization:** Park Hyatt St. Kitts
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** SAI001938
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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