PURPOSE: 

Exemplifies and ensures strong customer service in all areas of the job. Provides accurate records of store sales and related transactions while supporting store overall operating plan. Performs store level cash handling as well as human resources and personnel functions.

DUTIES AND RESPONSIBILITIES:

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service.
• Answers and responds to incoming calls.
• Supports Customer Service Center when necessary by covering breaks and lunch breaks.
• Completes all phases of the reconciliation process; performs bookkeeping duties including preparing and proofing daily deposit slips and balancing accounts receivables.
• Monitors cashier accountability, researches and reports problems/shortages to the Service Operations Manager and Store Director.
• Partners with the Division Loss Prevention and front end management team to resolve cash and other shrink issues.
• Maintains sales book, reports daily and/or weekly sales information to the Store Support Center.
• Reports schedule violations to the Store Director and appropriate department manager in a timely manner.
• Reviews internal and external applications, conducts screening interviews and coordinates department manager interviews.
• Administers the Job Posting Program, manages pre-employment drug testing and tax credit process.
• Completes the new hire process, coordinates training, and conducts orientation and other training programs.
• Coordinates and maintains all aspects of the hiring process:
o Computer assisted application and hiring process
o Attending in-store and outside recruiting activities
o Maintains all in-store recruiting materials, applications, policy sign off forms, etc.
o Retains records of interview and hiring process
• Orders and assigns uniforms, name badges and office supplies.
• Handles outgoing/incoming mail, Administrative Coordinator e-mail account and maintains office files.
• Updates breakroom Human Resource information/communication boards and legal compliance posters.
• Serves as liaison between the Human Resources, Payroll, and Benefits Departments:
o Handles payroll and benefits administration issues.
o Works with Store Director and Human Resources representatives in regards to personnel issues.
• Submits and processes payroll on a timely basis. Maintains all Time and Attendance Reports, Correction Forms, schedules and personnel records in compliance with Company guidelines.
• Coordinates, inputs and tracks leave/return from leave paperwork, processes reinstatements, termination, and personnel status changes.
• Maintains and retains Employee HR Records securely and keeps medical files separate from employee personnel files.
• Ensures compliance with records retention policy requirements.
• Ensures that minor employees are scheduled and working in compliance with state laws.
• Ensures compliance with HIPAA and confidentiality required under federal and state law.
• Coordinates recognition programs.
• Ensures proper cleanliness and neat appearance of the office area.
• Other necessary and required duties.

Albertsons Culture Principles

Compassion: We always treat each other with kindness and respect

Team: We always support and recognize each other

Inclusive: We always value everyone’s perspective

Learning: We always strive to grow and develop ourselves and others

Competitive: We always act with integrity to win over the customer

Ownership: We always take actions to drive our success