Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Office Experience and Events Assistant supports the Office Experience, Concierge and Events function of the Washington D.C. office. We are seeking a hospitality and service oriented, team focused and driven individual who thrives in a fast-paced and challenging environment. Working under the direction of the Operations Director, the Office Experience and Events Assistant will 1) support the day-to-day office operations for the Washington D.C. office, 2) support the planning and delivery of staff affiliation and engagement initiatives. This role is essential to the culture of the Washington D.C. office and is a high visibility role, working closely with senior office leadership. The expectation is that this person is in the office five days a week, though there is some ability to work remotely occasionally.

 

Key Office Experience responsibilities of this role include:

 

Office Experience Support:

Planning and execution of our local catering strategy and food programsSupport and coordination of our internal communication strategy (including digital signage, local content creation, etc.)Support and maintenance of local office resources (including intranet site, etc.)Role will serve as the primary back-up for our front desk/ concierge services.Responsible for onsite coordination for vendors and service providersCoordination/account access management and support for staff with local catering platform and partnersSupport vendor tracking, budget maintenance, and office operation analytics review in collaboration with Office Experience Senior SpecialistAssist with documentation and maintenance of internal team and function initiatives alongside Office Experience Senior Specialist and Operations Director

Events & Meetings Support:

 

Assist in the planning, execution, and marketing of internal and external eventsProvide administrative support for marquee event programmingServe as liaison for external event vendors and local partnersProvide onsite host support for meeting and event coverage as needed

You're Good At:

Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG's values and cultureHandles challenging situations with poise, understanding, and tact, and displays a high degree of professionalismExperience working successfully within a complex matrix structured organization is essentialDisplays service-oriented mentality and responds to customer needs with a sense of urgencyHighly responsive, flexible, team player and able to display confidence in handling phone callsConsistent, dependable and accurate in completing responsibilities/tasksExcellent organization and time management skills with ability to manage competing priorities effectivelyMeticulous attention to detail and accuracyExcellent written and verbal communication skillsOrganizational skills and the ability to handle competing prioritiesDemonstrates maturity, poise, diplomacy and tact in a situation. Conveys a positive personal and professional imageWorks cooperatively with other team members, displaying a high level of motivation and enthusiasm for tasksStrong interpersonal and communication skills to develop effective working relationships with BCG staff and clientsAbility to respect all BCG and client information as personal and confidential.Possesses a high degree of professional appearance and demeanorDisplays high standards of professional behavior and ethical standardsDisplays patience and an ability to impart knowledge and processes clearlyIs a team player and strives to go above and beyond in order to get the job doneStrong intellectual curiosity – a creative thinker and interested in the big pictureMust be flexible and able to perform successfully in a fast-paced environment.

What You'll Bring

Bachelor's degree preferredMinimum 1-3 years of administrative support, or customer service experience, in a fast-paced environmentProficient computer skills: Using the Microsoft Office Suite with advanced computer skills willingness to learn new systems is relevant to the needs of the operationHospitality experience preferred. If no direct experience, an importance towards and demonstration of anticipating needs and providing efficient and flawless serviceAbility to lift/move objects up to 35 poundsFlexibility to work overtime as needed, especially when supporting key events and meetings

Who You'll Work With

This role is essential to the culture of the Washington D.C. office and is a high visibility role, working closely with senior office leadership. 

Additional info

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.

 

Compensation Information:  

Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.  
We expect total annualized compensation for Washington DC-based employees to be approximately the following: Base salary between $54,000-$63,000 placement within this range will vary based on experience and skill level Annual discretionary performance bonus between 0-12% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period First year annualized target total compensation: $63,504 - $74,088 (USD) At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks. 

All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children  Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs  Dental coverage, including up to $5,000 in orthodontia benefits  Vision insurance with coverage for both glasses and contact lenses annually  Reimbursement for gym memberships and other fitness activities  Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan  Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement  Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)  Paid sick time on an as needed basis  
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. 

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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