**Overview:** Determines the appropriate action necessary and executes those actions based on knowledge and experience through a broad set of responsibilities, scope, variability, Subject Matter Expert (SME) for colleagues and project-oriented. **Primary Responsibilities:** + Analyze and interpret inputs to determine course of action; manage conflicting priorities over a broad and variable set of responsibilities as required. + Communicate with internal and external business partners and related service partners, in a Subject Matter Expert (SME) capacity. + Escalate or resolve non-standard or high risk exceptions to more experienced personnel as appropriate. + Prioritize and manage own workload to meet service level agreements and internal service delivery standards with minimal direction. + Work independently to complete processing of complex requirements. + Work with management to identify trends and make process improvement recommendations within the area. Contribute ideas for process improvements and directly responsible for rollout of approved changes. + Identify, report and escalate all risk and compliance issues, breaches and suspicious activities to management. + Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports diversity and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** This position is within Wealth Administrative Services. **Education and Experience** **Required:** Combined minimum of 6 years’ higher education and/or work experience Comfortable operating in a team environment Experience using pertinent word processing and spreadsheet software Willing to work a flexible schedule as needed Effective verbal and written communication skills **Education and Experience Preferred:** Bachelor’s degree in Business, Finance, Accounting or Statistics Minimum of 2 years’ experience in financial services industry Understanding of Wealth Management and/or Capital Markets business Knowledge of pertinent Bank systems Knowledge of the Bank’s culture Ability to work under time constraints Detail-oriented Good organizational skills Certified Financial Planner (CFP) or Certified Trust and Financial Advisor (CTFA) certification M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.27 - $48.79 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Harrisburg, Pennsylvania, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.