Office Manager

Workplace Experience Team

Full-Time

New York, NY

The Opportunity

As a Workplace Facilities Operations Specialist you will be responsible for the New York 2 Park Avenue office operations. MassMutual is seeking a motivated individual to work on the Workplace Experience Team. The role will be to provide facilities support to MassMutual employees.

The Impact

MassMutual is seeking a motivated individual to join the Workplace Experience Team to provide an positive in-office experience.

Key Responsibilities Include:

Welcome and greet guestsWork with HR/Onboarding to support employees on their Day 1 in the officeProvide onsite meeting support/assistance for the NY officeAssist Space Design team with moves, adds, and changesProvide feedback to the Space team on changes to the officeAd Hoc support and requests for employeesProcess work order requests: visitor clearance, maintenance, issues, COIMM security onsite liaisonManage third party vendor badge process for NY, Boston, and Springfield campusesMonthly AED inspectionsOER plan coordinatorBadges; new badges, lost badges, badge issuesRespond to email requests received in a timely mannerBudgetary supportVendor relationship managementBackup invoice processing for Boston campusOrder and track kitchen supplies and snack program to remain within budget providedProcurement liaisonContract reviewsNegotiate new contracts and rates for contract renewals with procurement supportManage locker assignments and resets (as needed)

The Minimum Qualifications

High School Diploma or GED5+ years of office experienceJob requires employee to regularly stand for periods of time and provide office toursJob requires employee to sit for periods of time to process email request, and various administrative tasks

The Ideal Qualifications

10+ years of relevant experienceHigh degree of customer service abilityWorks well with minimal direct supervisionExcellent communication and interpersonal skillsOrganized and resourcefulCustomer focusedSelf-starterPatience and ability to remain calm during stressful situation

What to Expect as Part of MassMutual and the Team

Regular meetings with the Workplace Experience TeamFocused one-on-one meetings with your managerNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-MM1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. EEO Statement (Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $73,000.00-$92,000.00