Office Manager
ASM Global
POSITION: Office Manager
DEPARTMENT: Administration
REPORTS TO: General Manager/Director
FLSA STATUS: Hourl
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
The Office Manager will schedule appointments, gives information to callers, takes dictation, and handles other clerical work and minor administrative and business details to support the Director or Manager by performing the following duties.
ESSENTIAL DUTES AND RESPONSIBILITIES
+ Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by Director or Manager.
+ Composes and types routine correspondence.
+ Organizes and maintains file system and files correspondence and other records.
+ Answers and screens Director's/Manager's telephone calls and arranges conference calls.
+ Coordinates Director's/Manager's schedule and makes appointments.
+ Greets scheduled visitors and directs to appropriate area or person.
+ Arranges and coordinates travel schedules and reservations.
+ Conducts research, and compiles and types statistical reports. Completes monthly facility reports.
+ Coordinates and arranges executive staff and other meetings, prepares agendas, reserves, and prepares meeting location, and records and transcribes minutes of meetings.
+ Makes copies of correspondence or other printed materials.
+ Prepares outgoing mail and correspondence, including e-mail and faxes.
+ Orders and maintains supplies, and arranges for equipment maintenance.
+ Answers phones, takes, and delivers messages, and provides information to visitors and callers.
+ Distributes information to staff and to required outside authorities. Handles pre-event correspondence and sends information that affects booking.
+ Maintains calendar of events for all facilities.
+ Assists with special events and programs.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
+ High School diploma or G.E.D.
+ Two years related secretarial experience.
SKILLS AND ABILITIES
+ Ability to use all office equipment, computer, calculator, fax machines, copy machines.
+ Ability to prioritize tasks and to handle multiple tasks at a time.
+ Good communication, problem solving and organizational skills.
+ Excellent customer service and public relations skills
+ Knowledge of spreadsheet software and word processing software and be proficient in Microsoft Word, Excel, and PowerPoint.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: Oakland Arena & Oakland- Alameda County Coliseum
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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