Who Boundless Is

We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, we’ve aided over 100,000 individuals and 1,000 businesses to successfully navigate the convoluted immigration process. 

We're backed by influential venture investors around the country, including Foundry Group (led by Brad Feld), Trilogy Equity Partners, Pioneer Square Labs, Emerson Collective (Laurene Powell Jobs’ foundation), Two Sigma Ventures, and Jerry Yang. 

Today, we are a dynamic growth-stage technology company with 350+ employees across the U.S. and Philippines. We are growing both organically and through strategic acquisitions. We are well-capitalized and on our way to becoming the largest immigration company in the world and first trusted brand in the industry.

What you’ll do 

You will be the driving force behind creating an organized, welcoming, and collaborative office environment for our Seattle-based team. You’ll take ownership of office operations, events, and administrative processes, ensuring our team can focus on delivering impact to the immigrants we serve. As a member of our People & Places team, you will also support wider employee engagement initiatives, including planning for US team-wide events. 

In this role, you will: Oversee day-to-day operations of the Seattle office, maintaining a productive and inviting space while proactively addressing team needs Ensure the office is stocked with supplies, food, drinks, and essentials to support a smooth work environment Manage vendor relationships, including cleaning, catering, and event services Plan and organize in-office events, including weekly lunches and team activities, to foster engagement Coordinate room bookings and ensure efficient use of office resources Develop and manage office onboarding and offboarding processes Maintain and enforce the office pet policy to create a safe, inclusive environment  Handle all operational and administrative needs, like managing office IT inventory, equipment logistics, and packages Plan and execute US team-wide events, along with the People & Places team About you Several years experience Office Manager or in a similar operations role Passionate about fostering an inclusive office culture and positive employee experience Strong organizational and problem-solving skills with a proactive approach Excellent communication skills, building relationships internally and externally Ability to multitask and manage competing priorities in a fast-paced environment Tech-savvy with basic IT inventory management experience preferred

Why work for Boundless? 

Boundless offers employees the unique opportunity to grow professionally as leaders in the online immigration industry while driving positive social change. Every employee is essential to achieving our core mission of empowering every family to navigate the immigration system more confidently, rapidly and affordably.  

We are trailblazers in the online immigration space because we aren’t constrained by convention — we think without bounds. Boundless is a place for employees who aren’t afraid to continuously try new things. We value a spirit of inquiry and look for individuals who ask questions and challenge ideas to move us forward. We encourage our employees to focus on outcomes over output and to address complex challenges with simple solutions. Boundless prizes ownership, accountability, and flexibility in how we approach our individual company roles, and the industry as a whole. 

Location

Seattle: Monday through Thursday in-office 

Compensation

Compensation for this role includes both cash and equity. The starting base salary for this position is typically $79,000-$105,000.  Total compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process. Additionally, Boundless offers its U.S. full-time employees benefits, including medical, dental, vision, 401K match, life and AD&D insurance, short-term disability insurance, commuter benefits, flexible spending accounts, pet insurance discounts, and cell phone plan discounts. 

Application instructions: 

Please submit your resume and a response to this brief in the text box below: 

In one page or less, please describe an example of a time when you noticed an unmet need in your workplace. How did you respond, and what was the impact of your response?