General Description:

The Office Manager is responsible for completing assigned duties to ensure the satisfaction of customers, team members, and vendors. The Office Manager does this by overseeing the office activities, including the reception area, mail, purchasing requests, and facilities. The Office Manager is also responsible for coordinating and directing office services and related activities. The Office Manager completes these functions in support of the manufacture of dairy-related products.

Job Responsibilities:

Responsible for achieving assigned goals in the areas of production, safety, quality, performance, and cost. Notifies others of mechanical malfunctions to increase productivity and equipment capabilities and begins to identify areas where operators can assist in resolving concerns. Responsible for complying with GMPs, SOPs, and corporate and/or plant policies, rules, and regulations. Organize office operations and procedures, maintain filing systems, and oversee supply requisitions and expense tracking to ensure smooth office functioning. Utilize Oracle procurement software to manage the procurement process for plant supplies, including but not limited to raw materials, equipment, and maintenance supplies. Collaborate with internal stakeholders to determine supply needs and specifications, ensuring alignment with operational requirements and budget constraints. Record and report payroll hours, monitor attendance records, including temporary associates, and track paid time off, overtime, and late records for accurate reporting. Coordination: Manage day labor and temporary associates' hours, track invoicing details, and liaise with HR and temporary agencies to provide support and communication. Provide administrative assistance to the plant leadership team by creating presentations, letters, memos, and mailings and assisting in job bids. Manage vendor relationships, invoice processing, and timely payments while overseeing plant badge programs and card access. Greet visitors, direct calls appropriately, manage incoming calls, maintain the plant bulletin board and phone lists, and distribute mail. Act as a point of contact for employees in the absence of HR/Management, assisting with inquiries and guidance. Organize administrative documents, manage plant uniform programs, track milk and cream receivables, and support finance reports and inventory reconciliations. Compliant with all legal requirements concerning dairy processing and safety on their assigned shift and reports concerning their supervisor/lead. Works safely and reports safety concerns promptly to their supervisor/lead and takes corrective actions as necessary to ensure a safe environment. Responsible for ensuring direct reports assigned duties and responsibilities are covered during planned and unplanned absence from work, including acting as a backup as necessary. Responsible for reporting food safety problems, initiating action, and supporting SQF by maintaining food safety and quality. Ensures work areas are sanitary and strictly adheres to sanitation practices. Communicates effectively between shifts and other departments. Responsible for ensuring direct reports assigned duties and responsibilities are covered during planned and unplanned absence from work, including acting as a backup as necessary. All other duties as assigned by leadership.

Essential Knowledge and Skills:

Ability to apply basic to complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing, and knowledge of weights and measures to sufficiently handle job tasks. Understand and respond appropriately to basic to complex employee, vendor, and customer inquiries. Read, write, and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need). Knowledge of the company's mission, purpose, goals, and your role in achieving each of them. Ability to operate facility equipment as required in assigned area. Satisfactorily complete all company training requirements. Ability to interpret company documents and literature and UPC/code information.

Education/Experience:

A minimum of GED or High School Diploma is required.

Performance Standards:

Responsible for reporting to work at scheduled times and communicating tardiness and absences with the assigned Supervisor/Manager before the occurrence. Be responsible for reporting to work in a condition to work. Responsible for being well-groomed and always dressed in business- and position-appropriate attire, including ensuring compliance with GMP dress code standards. Comply with performance criteria and standards of conduct as contained in company policy, employment procedures, and responsibilities as described in the company handbook. Maintain a safe work environment and immediately report and take appropriate action to correct a safety concern. I am responsible for completing all assigned tasks and responsibilities as assigned.

Work Schedule:

Requires morning, afternoon, and overnight availability any day of the week based on assigned shifts. Requests to be scheduled off for a specific day require advance notification and approval by the Supervisor/Manager. Hourly: Generally scheduled for 40-45 hours; more hours may be required based on the needs of the business.

Environmental Concerns:

Normally protected from weather and temperature changes, possible exposure to hot, cold, wet, humid, or windy weather conditions does exist. It may be subject to exposure to ingredients used in the manufacture of food products, including allergens. May be subject to exposure to chemicals involved in the manufacture and sanitation of a food processing facility.

Physical Job Requirements:

The ability to move throughout all areas of the facility, including but not limited to office, production, and warehouse environments. Including the outside perimeter of the building. Be able to wear all necessary personal protective equipment to perform job functions. Stand and/or sit continuously and perform job functions for a full shift with a meal break. Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle, and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations. Visual acuity corrected to perform job functions.

Work Location:

Cortland, NY

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Byrne, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $26.50 to $33.00.