Overview Provides clerical support, supervision, decision making and assistance in expediting needs for the department director and managerial staff; assists and supervises clerical staff to ensure workflow is correctly prepared and forwarded in a timely manner. Qualifications Educational Requirement One year certificate from college or technical school; or one and one-half years related experience; or equivalent combination of education and experience. Experience Requirement An additional two years experience. Prefer some supervisory experience. Computer Skills Should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software. Incumbent must have basic knowledge of office equipment. OTHER SKILLS AND ABILITIES Incumbent must have basic knowledge of office equipment. OTHER QUALIFICATIONS Employee must not and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG’s Cumulative Sanction Report, or the GSA’s List of Excluded Providers, or listed on the OIG’s List of Excluded Individuals/Entities (LEIE). PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. WORK ENVIRONMENT The noise level in the work environment is usually moderate.